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Social Engineering
CA-91.04
Published: 1991-04-18 00:00:00
Updated: 1991-04-18 00:00:00

I. Description

       The Computer Emergency Response Team/Coordination Center (CERT/CC) has received
       several incident reports concerning users receiving requests to take an action that
       results in the capturing of their password. The request could come in the form of an
       e-mail message, a broadcast, or a telephone call. The latest ploy instructs the user to
       run a "test" program, previously installed by the intruder, which will prompt the user for
       his or her password. When the user executes the program, the user's name and
       password are e-mailed to a remote site. We are including an example message at the
       end of this advisory. 

       These messages can appear to be from a site administrator or root. In reality, they may
       have been sent by an individual at a remote site, who is trying to gain access or
       additional access to the local machine via the user's account. 

       While this advisory may seem very trivial to some experienced users, the fact remains
       that MANY users have fallen for these tricks (refer to CERT Advisory CA-91.03). 

       II. Impact

       An intruder can gain access to a system through the unauthorized use of the (possibly
       privileged) accounts whose passwords have been compromised. This problem could
       affect all systems, not just UNIX systems or systems on the Internet. 

       III. Solution

       The CERT/CC recommends the following actions: 

          1.Any users receiving such a request should verify its authenticity with their system
            administrator before acting on the instructions within the message. If a user has
            received this type of request and actually entered a password, he/she should
            immediately change his/her password to a new one and alert the system
            administrator. 

          2.System administrators should check with their user communities to ensure that
            no user has followed the instructions in such a message. Further, the system
            should be carefully examined for damage or changes that the intruder may have
            caused. We also ask that you contact the CERT/CC. 

          3.The CERT/CC urges system administrators to educate their users so that they
            will not fall prey to such tricks. 


       SAMPLE MESSAGE as received by the CERT (including spelling errors, etc.) 

       OmniCore is experimenting in online - high resolution graphics display on the UNIX BSD
       4.3 system and it's derivitaves. But, we need you're help in testing our new product -
       TurboTetris. So, if you are not to busy, please try out the ttetris game in your machine's
       /tmp directory. just type: 

       /tmp/ttetris

       Because of the graphics handling and screen-reinitialazation, you will be prompted to log
       on again. Please do so, and use your real password. Thanks you for your support. You'll
       be hearing from us soon! 

       OmniCore 

       END OF SAMPLE MESSAGE 


       If you believe that your system has been compromised, contact the CERT Coordination
       Center or your representative in the Forum of Incident Response and Security Teams
       (see http://www.first.org/team-info/)

       CERT/CC Contact Information

       Email cert@cert.org 

       Phone +1 412-268-7090 (24-hour hotline)

       CERT personnel answer 8:30-5:00 p.m. EST(GMT-5) / EDT(GMT-4) and are on call for
       emergencies during other hours. 

       Fax +1 412-268-6989 

       Postal address:

       CERT Coordination Center
       Software Engineering Institute
       Carnegie Mellon University
       Pittsburgh PA 15213-3890
       USA 

       Using encryption

       We strongly urge you to encrypt sensitive information sent by email. We can support a
       shared DES key or PGP. Contact the CERT/CC for more information. 

       Location of CERT PGP key

       ftp://ftp.cert.org/pub/CERT_PGP.key 

       Getting security information

       CERT publications and other security information are available from

       http://www.cert.org/ 
       ftp://ftp.cert.org/pub/ 

       CERT advisories and bulletins are also posted on the USENET newsgroup
       comp.security.announce 
       To be added to our mailing list for advisories and bulletins, send email to

       cert-advisory-request@cert.org 

       In the subject line, type

       SUBSCRIBE your-email-address 



       Copyright 1991 Carnegie Mellon University. Conditions for use, disclaimers, and
       sponsorship information can be found in http://www.cert.org/legal_stuff.html and
       ftp://ftp.cert.org/pub/legal_stuff. If you do not have FTP or web access, send mail to
       cert@cert.org with "copyright" in the subject line. 

       * CERT is registered U.S. Patent and Trademark Office







 

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