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[security bulletin] HPSBPI03031 rev.1 - HP Officejet Pro X Printers, Certain Officejet Pro Printers, Remote Disclosure of Information
Apr 30 2014 08:56PM
security-alert hp com
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Note: the current version of the following document is available here:
SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04272043
HPSBPI03031 rev.1 - HP Officejet Pro X Printers, Certain Officejet Pro
Printers, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-04-30
Last Updated: 2014-04-30
Potential Security Impact: Remote disclosure of information
Source: Hewlett-Packard Company, HP Software Security Response Team
A potential security vulnerability has been identified in HP Officejet Pro X
printers and in certain Officejet Pro printers running OpenSSL. This is the
OpenSSL vulnerability known as "Heartbleed" (CVE-2014-0160) which could be
exploited remotely resulting in disclosure of information.
References: CVE-2014-0160, SSRT101548
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION
below for a list of impacted products.
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2014-0160 (AV:N/AC:L/Au:N/C:P/I:N/A:N) 5.0
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
HP has provided firmware updates that address this vulnerability. Please see
the table below. To obtain the updated firmware, follow the below steps to
obtain the firmware Update.
Obtain the firmware update from www.hp.com/go/support
Select "Drivers & Downloads".
Enter the product name listed in the table below into the search field.
Click on "Go".
Click on the appropriate product.
Under "Select operating system" select any Windows operating system from the
Select the appropriate firmware update under "Firmware".
HP Officejet Pro X451dn Printer
HP Officejet Pro X451dw Printer
HP Officejet Pro X551dw Printer
HP Officejet Pro X476dn Multifunction Printer
HP Officejet Pro X476dw Multifunction Printer
HP Officejet Pro X576dw Multifunction Printer
HP Officejet Pro 276dw Multifunction Printer
HP Officejet Pro 251dw Printer
Version:1 (rev.1) - 30 April 2014 Initial release
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert (at) hp (dot) com. [email concealed]
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert (at) hp (dot) com [email concealed]
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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