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[security bulletin] HPSBMU03079 rev.1 - HP Service Manager, Multiple Vulnerabilities
Aug 22 2014 08:44PM
security-alert hp com
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SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04388127
HPSBMU03079 rev.1 - HP Service Manager, Multiple Vulnerabilities
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2014-08-22
Last Updated: 2014-08-22
Potential Security Impact: Multiple vulnerabilities
Source: Hewlett-Packard Company, HP Software Security Response Team
Potential security vulnerabilities have been identified with HP Service
Manager. The vulnerabilities could be exploited resulting in various
vulnerabilities such as Cross Site Scripting (XSS), Cross-Site Request
Forgery (CSRF), remote information disclosure, or increase of privilege.
CVE-2013-6222 - Cross-Site Scripting (XSS) and other vulnerabilities on
Mobility Web Client and SRC.
CVE-2014-2632 - Increase of Privilege and other vulnerabilities on SM
CVE-2014-2633 - Cross-Site Request Forgery (CSRF) and other vulnerabilities
on SM Server.
CVE-2014-2634 - Unauthorized access on SM Server.
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v7.21, v9.21, v9.30, v9.31, v9.32, and v9.33
CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2013-6222 (AV:N/AC:L/Au:N/C:P/I:P/A:P) 7.5
CVE-2014-2632 (AV:N/AC:L/Au:N/C:C/I:C/A:C) 10.0
CVE-2014-2633 (AV:N/AC:M/Au:N/C:P/I:P/A:P) 6.8
CVE-2014-2634 (AV:N/AC:L/Au:N/C:N/I:C/A:C) 9.4
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
HP has made the following software updates available to resolve the
NOTE: HP recommends updating to HP Service Manager v9.34 for all previous
releases, if possible. Customers unable to apply the full Applications update
should contact HP Support to discuss options.
All HP Service Manager Server, Client, and Application vulnerabilities are
addressed in the provided updates.
The updates can be downloaded from HP Software Support Online (SSO).
HP Service Manager Platform or Component
HP Itanium Server
Webtier (for Windows)
Applications (for AIX, HP-UX, Linux, Sun Solaris, Windows Servers)
Mobility (for Windows)
ServiceRequestCatalog (for Windows)
Version:1 (rev.1) - 22 August 2014 Initial release
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert (at) hp (dot) com. [email concealed]
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert (at) hp (dot) com [email concealed]
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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