Re: Microsoft Windows Help Centre Handles Malformed Escape Sequences Incorrectly Jun 10 2010 04:26PM
Susan Bradley (sbradcpa pacbell net)
You commented that Microsoft needs to address a communication problem.
It's irrelevant to the full disclosure issue in my mind.

I'd honestly like to know if there is a break down in communication at
the MSRC that needs to be addressed. It appears there is one?

Tavis Ormandy wrote:
> Susan, this is what is called "full disclosure", and my response was
> relevant.
>
> I will not answer anymore uninformed questions on this topic.
>
> Thanks, Tavis.
>
> On Thu, Jun 10, 2010 at 09:02:37AM -0700, Susan Bradley wrote:
>
>> I'm not asking about disclosure. I'm asking what happened to the level
>> of communication between you and MSRC that after 4 days you posted this?
>>
>> Tavis Ormandy wrote:
>>
>>> Susan, I wish I had the time to hold your hand through getting up to
>>> speed on the disclosure debate. Instead, I would suggest starting with
>>> the links in my advisory which were intended to give you enough
>>> background to understand the issues involved (skip to the Notes section,
>>> if you like).
>>>
>>> As I cannot hope to speak as eloquently on the topic as Bruce, I will
>>> not attempt to repeat them for you here.
>>>
>>> If after researching the topic you still have questions, please let me
>>> know.
>>>
>>> Thanks, Tavis.
>>>
>>> On Thu, Jun 10, 2010 at 08:36:09AM -0700, Susan Bradley wrote:
>>>
>>>
>>>> I'm not an enterprise customer, but I am a mouthy female. So here's my
>>>> question back to you, for my education, how exactly did MSRC contact you
>>>> back?
>>>>
>>>> Since June 5th have you tried emailing back or any of your contacts from
>>>> past interactions and asked what was up? I'm disappointed in this lack
>>>> of communication I see on both sides. You are ...well... Tavis
>>>> Ormandy... I seriously doubt MSRC is blowing you off here.
>>>>
>>>> Keep in mind we just had a LARGE patch week to deal with. I don't know
>>>> what was going on on their side, nor making excuses as I don't know what
>>>> communication you've had in the past and had on this issue ... I'm just
>>>> saying I would have spent a little more time getting mad at them and
>>>> sent a lot more emails back to them before posting this.
>>>>
>>>> (And try dealing with Microsoft licensing sometime if you think security
>>>> communication is lacking)
>>>>
>>>>
>>>>
>>>
>>>
>
>

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