Real Cases
Fwd: SF new column announcement: Tech support woes Jan 23 2006 07:12AM
Topi Ylinen (topi ylinen hushmail com)
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The following column was published on SecurityFocus on Friday:

Tech support woes
by Scott Granneman
2006-01-20

Technical support that's outsourced to foreign countries can cause
frustration and have a negative impact on security when the
problems remain unsolved.

http://www.securityfocus.com/columnists/381

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Topi Ylinen
Moderator, Securityfocus Real Cases Mailing List
realcases (at) securityfocus (dot) com [email concealed]

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