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[SJ-JOB] Sales Engineer, El Segundo Nov 26 2008 06:43PM
brigitte williams bt com

Position: Sales Engineer
Location: El Segundo, California, United States
Type: Permanent F/T

Closing Date: 2008-12-22

BT is one of Europe's leading providers of communications services, with over 21 million corporate and residential customers in the UK alone. Principal activities include local, national and international telecommunications services, higher-value broadband and Internet products and services, as well as IT solutions.

BT Global Services is BT’s business communications division, providing a complete range of integrated communications and IT services to customers world-wide. Specialization is flexible and innovative services to fulfill customers' end-to-end communication needs with maximum clarity and control. Focus is on multi-site organizations in Europe, US and Asia Pacific with substantial European operations.

Division: Managed Security Solutions Group

Location: El Segundo, CA

Travel: 50% - 75% within region


Systems Engineer / Sales Engineer

Job Description:

The Systems Engineer (SE) is responsible for pre-sales and post-sales technical support of IT security services to medium to large corporate and government organizations. The position entails 50% to 75% regional travel, with the remaining time worked from the employee’s residence. The SE will be expected to manage his own time and priorities.

Pre-sales duties include:

• Presentation of technical capabilities and features of security services

• Service design analysis and suggestions to customers

• Discovery for and creation of professional services SOWs

• Timely response to any customer questions or requests for materials

• On-site or remote demonstration of service functionality

• Assistance in the development of RFI/RFP responses

Post-sales duties include:

• Pro-active meetings with existing customers on a regular basis to review service effectiveness, build the customer relationship, and probe for opportunities to expand the customer’s service

• Timely and thorough investigation and responses to customer questions or concerns

• Provide customer feedback to promote ongoing service improvement

Job Requirements:

• Experienced IT professional (8 years IT, 4 years IT security minimum)

• Must be a US citizen and be able to pass a US Department of Justice background check

• Experience in an IT service provider organization strongly preferred.

• Experience developing IT professional services Statements of Work (SOWs) strongly preferred.

• Experience performing penetration tests or ethical hacking strongly preferred.

• Experience in pre-sales technical support working with salespeople (2 years minimum)

• Experience in the design and delivery of customer-facing presentations (2 years minimum)

• Knowledge of IP network protocols

• Experience configuring and/or administering firewalls (Cisco, Check Point, Netscreen, or equivalent) (1 year minimum)

• Experience analyzing and developing LAN/WAN network designs (2 years minimum)

• Experience configuring and/or administering network intrusion detection or prevention systems (NIDS/NIPS) (1 year required)

• Experience configuring and/or administering PC LAN’s (1 year minimum)

• Experience configuring and/or administering Linux/Unix and Windows 200x systems (1 year minimum)

• Experience as a consultant delivering IT professional services (1 year minimum)

Education and Certifications a plus:

• CISSP Certified a plus

• Bachelor’s Degree or higher

Benefits and Training

BT is an employee-oriented company that offers a collaborative environment for consultants to work in. BT offers training, both internally and externally to our consultants through Webinars, training classes, seminars, boot camps, online training, and assistance in gaining certifications.

Above & beyond your base salary are a full suite of medical, dental, vision, 401K matching, flex spending account; short/long term disability & life insurance; vacation and personal days; plus annual bonus.

Existing authorization to work in the United States is required.

Relocation support for this position is not currently available.

BT is an Equal Opportunity Employer.

Please apply directly to recruiter.

Brigitte Williams
Corporate Recruiter
brigitte.williams (at) bt (dot) com [email concealed]

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