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>From: "Tiago Halm" <thalm (at) netcabo (dot) pt [email concealed]>

>To: <focus-ms (at) securityfocus (dot) com [email concealed]>

>Subject: SP4 instalation failure

>Date: Thu, 26 Jun 2003 21:46:53 +0100

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>

>Hi all,

>

>I have a Windows 2000 Server with SP3 (fully patched), and (this is

>important) with IIS installed by default which means all the extensions =

>were

>still there (like .htr, .htw, etc...).

>

>I installed SP4 (network installation) and in the end I was presented =

>with a

>messagebox:

>

>- title "sp4iis"

>- msg "unable to write scriptmaps metabase entry"

>

>I pressed ok and then another messagebox:

>

>- title "sp4iis"

>- msg (this one I am not 100% sure) "regsvr32 failed. the error was 5"

>

>I tried the installation 2 more times with always the same result.

>Next, I went to IIS and removed .htr and .htw and .idq and .ida =

>extensions

>and tried again.

>

>This time no error was logged and everything went ok.

>

>Has anyone been presented with a similar behavior ?

>

>Regards,

>Tiago Halm

>

>

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>Response:

>This almost looks like the old NT 4.0 issues that services running would

create. Newer generation packs will dynamically shut down what it needs

to, but in light of what you are experiencing I would suggest rolling

back, shut off all but primary/required services and run again. Failure

with regsvr32 can also indicate a failure to write against a locked

service or process.

Personally I won't have an opportunity to run the service pack for about

two weeks or so. Good luck and I hope this offers some resolve.

Bill North

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