Focus on Microsoft
Re: SP4 installation failure Jul 03 2003 10:38PM
Celeste Hilliard (celeste9519 hotmail com) (2 replies)
RE: SP4 installation failure Jul 04 2003 05:08AM
Tiago Halm (thalm netcabo pt)
RE: SP4 installation failure Jul 04 2003 12:22AM
Mark E. Donaldson (markee bandwidthco com)
There are many reported failures such as this attributed to antivirus
software running during the install. Disabling it seems to eliminate all
the errors and problems.

-----Original Message-----
From: Celeste Hilliard [mailto:celeste9519 (at) hotmail (dot) com [email concealed]]
Sent: Thursday, July 03, 2003 3:39 PM
To: focus-ms (at) securityfocus (dot) com [email concealed]
Subject: Re: SP4 installation failure

In-Reply-To:
<FFF2B6F5F512C643AA134A439BE478AD4AE314 (at) sac-dnet-msgx01.deltanet (dot) net [email concealed]>

I am having this problem as well, but only on my test DC, not on any of
the web server, or citrix server. I tried removing .htr, .htw, .idq,
and .ida from IIS (not a web server so it was default install of iis) but
SP4 is still not loading properly.
This is what I am getting:
SP4 loads until the "running processes after install"
SP4iis-Setup failed to remove ism.dll script mappings... Press Abort
Then the SP4 set up error, so I click OK to remove system changes, and
reboot.

I have not gotten any regsrvr errors.

If anyone else comes up with a way to get this SP installed, please let me
know.

Thanks,
Celeste

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>Message-ID: <FFF2B6F5F512C643AA134A439BE478AD4AE314@sac-dnet-
msgx01.deltanet.net>
>From: Lance Wolrab DNET <LWolrab (at) deltanet (dot) net [email concealed]>
>To: 'Paul Carroll' <pj_carroll (at) sbcglobal (dot) com [email concealed]>,
> 'Mike Theriault' <Mike_Theriault (at) Jabil (dot) com [email concealed]>,
> 'Tiago Halm' <thalm (at) netcabo (dot) pt [email concealed]>
>Cc: "'focus-ms (at) securityfocus (dot) com [email concealed]'" <focus-ms (at) securityfocus (dot) com [email concealed]>
>Subject: RE: SP4 installation failure
>Date: Fri, 27 Jun 2003 10:42:09 -0700
>MIME-Version: 1.0
>X-Mailer: Internet Mail Service (5.5.2653.19)
>Content-Type: text/plain;
> charset="iso-8859-1"
>
>I'm not too sure about this. I have the same situation as Tiago, default
>IIS install, not a complete web service, there are no virtual folders.
W2K
>insisted I need to keep certain IIS functions for a communications
manager.
>I have not further investigated the communications manager, but I got the
>exact same failure. The machine is the forest root and no lockdown tool
has
>been run since there is no web access.
>
>I might add, this is a very frustrating situation. The failure occurs
just
>before final cleanup, after the installation has been running for about an
>hour (this is my test domain, so the machines are not current hardware),
and
>the back out is also time consuming.
>
>Best regards,
>
>Lance M. Wolrab
>Network Security Engineer
>Deltanet Inc.
>
>-----Original Message-----
>From: Paul Carroll [mailto:pj_carroll (at) sbcglobal (dot) com [email concealed]]
>Sent: Friday, June 27, 2003 9:16 AM
>To: 'Mike Theriault'; 'Tiago Halm'
>Cc: 'focus-ms (at) securityfocus (dot) com [email concealed]'
>Subject: RE: SP4 installation failure
>
>
>My $0:02 worth
>
>This maybe a function of the IIS/URL scan tool. Does it not remove access
>to the .htr and .htw and .idq and .ida extensions.
>
>
>Paul J Carroll
>Technical Manager
>412.467.4006 (Direct)
>412.958.5339 (N/pager)
>pjcst19 (at) vtext (dot) com [email concealed] (T/pager)
>-----Original Message-----
>From: Mike Theriault [mailto:Mike_Theriault (at) Jabil (dot) com [email concealed]]
>Sent: Friday, June 27, 2003 11:44 AM
>To: 'Tiago Halm'
>Cc: 'focus-ms (at) securityfocus (dot) com [email concealed]'
>Subject: RE: SP4 instalation failure
>
>I did not experience the same issue that you did. I was running Win2K
>server w/ SP3 + IIS and updated the O/S using the SP4 Network
Installation.
>I suspect your error messages are related to permissions.
>
>Regards,
>Mike
>
>-----Original Message-----
>From: Tiago Halm [mailto:thalm (at) netcabo (dot) pt [email concealed]]
>Sent: Thursday, June 26, 2003 4:47 PM
>To: focus-ms (at) securityfocus (dot) com [email concealed]
>Subject: SP4 instalation failure
>
>Hi all,
>
>I have a Windows 2000 Server with SP3 (fully patched), and (this is
>important) with IIS installed by default which means all the extensions
were
>still there (like .htr, .htw, etc...).
>
>I installed SP4 (network installation) and in the end I was presented
with a
>messagebox:
>
>- title "sp4iis"
>- msg "unable to write scriptmaps metabase entry"
>
>I pressed ok and then another messagebox:
>
>- title "sp4iis"
>- msg (this one I am not 100% sure) "regsvr32 failed. the error was 5"
>
>I tried the installation 2 more times with always the same result.
>Next, I went to IIS and removed .htr and .htw and .idq and .ida extensions
>and tried again.
>
>This time no error was logged and everything went ok.
>
>Has anyone been presented with a similar behavior ?
>
>Regards,
>Tiago Halm
>
>
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