Re: Help neededAug 07 2006 01:25PM Kalevi Nyman (kan etanet se)
RE: Help neededAug 06 2006 05:47PM Christoph Gevenich (cg-edv gmx net)
RE: Help neededAug 06 2006 01:40AM Robert D. Holtz (robert d holtz gmail com)
Re: Help neededAug 06 2006 01:38AM mikeiscool (michaelslists gmail com)
RE: Help neededAug 06 2006 01:38AM Adam Fazio (Adam Fazio microsoft com) (1 replies)
Lots of ways to remedy that one, but I would start trying the simple simple approach. Using the newly created admin acct., reset the password on the old Admin acct., use the old one.
Cheers - adam
________________________________________
From: Michael Mooney
Sent: Saturday, August 05, 2006 5:56 PM
To: focus-ms (at) securityfocus (dot) com [email concealed]
Subject: Help needed
Hi All.
Hope that someone can save me some time and reduce some stress.
A friend of mine changed their Administrator password and then forgot what
it was.
They called Dell for an assist and Dell suggested they create another user
account with admin privileges.
That worked fine and they were able to get into the system.
HOWEVER, when they tried accessing Outlook, all the email was gone as well
as the address book.
They've checked the directories and done searches (.pab and .pst) and all
without success.
Cheers - adam
________________________________________
From: Michael Mooney
Sent: Saturday, August 05, 2006 5:56 PM
To: focus-ms (at) securityfocus (dot) com [email concealed]
Subject: Help needed
Hi All.
Hope that someone can save me some time and reduce some stress.
A friend of mine changed their Administrator password and then forgot what
it was.
They called Dell for an assist and Dell suggested they create another user
account with admin privileges.
That worked fine and they were able to get into the system.
HOWEVER, when they tried accessing Outlook, all the email was gone as well
as the address book.
They've checked the directories and done searches (.pab and .pst) and all
without success.
Any assistance would be most deeply appreciated.
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