HI,

Why don't you use "ERD Commander 2003" to reset the password?
As far as I remember that should work.

Kind Regards
Christoph

-----Original Message-----
From: Michael Mooney [mailto:wolfiroc (at) earthlink (dot) net [email concealed]]
Sent: Sunday, August 06, 2006 2:56 AM
To: focus-ms (at) securityfocus (dot) com [email concealed]
Subject: Help needed
Importance: High

Hi All.
Hope that someone can save me some time and reduce some stress.

A friend of mine changed their Administrator password and then forgot what
it was.
They called Dell for an assist and Dell suggested they create another user
account with admin privileges.
That worked fine and they were able to get into the system.
HOWEVER, when they tried accessing Outlook, all the email was gone as well
as the address book.
They've checked the directories and done searches (.pab and .pst) and all
without success.

Any assistance would be most deeply appreciated.

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