I would use any review article written in the last decade to justify that spam reduction can be achieved to a 99% rate with computer programs. For example, see:
Thiago S. Guzella, Walmir M. Caminhas, A review of machine learning approaches to Spam filtering, Expert Systems with Applications, Volume...
Thiago S. Guzella, Walmir M. Caminhas, A review of machine learning approaches to Spam filtering, Expert Systems with Applications, Volume...
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