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Fwd: SF new column announcement: Tech support woes Jan 23 2006 07:12AM
Topi Ylinen (topi ylinen hushmail com)
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The following column was published on SecurityFocus on Friday:

Tech support woes
by Scott Granneman
2006-01-20

Technical support that's outsourced to foreign countries can cause
frustration and have a negative impact on security when the
problems rem...

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