, The Associated Press 2004-01-29
By all accounts, George Nussbaum demands a lot from his Internet connection. He streams video and transfers large files from his office. His family downloads movie trailers and his stepson listens to and buys music online.
Expand all |
Post comment
Comcast targets Internet `abusers' but won't reveal limits
2004-01-29
Anonymous (2 replies)
Anonymous (2 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Phil Karn (1 replies)
Phil Karn (1 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
try controlling your customers connections to outside email servers for spam purpose
2004-01-30
an IRT staffer
an IRT staffer
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (4 replies)
Anonymous (4 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (1 replies)
Anonymous (1 replies)
Not only cable companies, dsl too.
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (1 replies)
Anonymous (1 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
Think about the numbers
2004-01-30
Anonymous (3 replies)
Anonymous (3 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
Anonymous (2 replies)
Anonymous (2 replies)
Comcast targets Internet `abusers' but won't reveal limits
2004-01-30
peter (at) kickit (dot) to [email concealed]
peter (at) kickit (dot) to [email concealed]

But that's not the point of all of this. The point is that Comcast advertised an unlimited service, and now they're changing the rules of the game without proper notification of a change of the terms of service and without being able to prove their accusations. If you receive one of these letters and call Comcast to find out how much you used, they can't tell you. If you ask how to find out how much you're currently using, they can't tell you. If you ask what the average use is, they can't tell you. And that's the problem. Nobody would have a leg to stand on if the contract said "usage above x GB/month or above Y times the average prior monthly use as published in your monthly bill will result in Z penalty. To check your current usage, visit your Comcast high-speed usage dashboard at http://......" And frankly, nobody would be comlaining if that was the way it was presented in the first case.
[ reply ]
Link to this comment: http://www.securityfocus.com/comments/articles/7940/24637#24637