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As spyware frustrates, technology companies feel heat
Allison Linn, The Associated Press 2004-10-31

The people who call Dell Inc.'s customer service line often have no idea why their computers are running so slow. The ones who call America Online Inc. can't necessarily explain why Internet connections keep dropping. And those who file error reports with Microsoft Corp. don't always know why their computers inexplicably crash.

Comments Mode:
TCO anyone? 2004-11-01
Anonymous
As spyware frustrates, technology companies feel heat 2004-11-02
Anonymous (1 replies)
This is simple to control, don't let users load software on their computers. It really is an internal problem on the way companies manage PCs. Either the user owns them or the company owns them. If the user owns them then make them responsible. If the company owns them then lock them down.

Locking down a PC isn't rocket science but takes dicipline. Users will whine because they can't listen to FM radio but what are they their for? Management needs to decide if listening to radio or working is more important.

Ever workplace with spyware problems makes their users local admin on their PC. Hackers know it and spyware knows it... an industry poorly kept secret. Companies do this to themselves.

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Link to this comment: http://www.securityfocus.com/comments/articles/9837/28941#28941







 

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