"Hang on, you don't know the conditions he has to work under. Indeed, a well setup system would be nice, but if he has to "fight fires" as he says, then he doesn't have the time to set this up."

If the job is worth two cents, he could tell management that we can continue to "fight fires" all the time, or, we can implement a proper network design. If management would rather do this than fix underlying issues then the job isn't worth anything anyway, and he should be looking somewhere else where he actually has the power to be an administrator, if that is what he is.

Think about it - its like a fireman saying, oh, let's continue to pour water on an oil-well that will continue to leak for 5 years until it dries out, instead of plugging the leak and making sure it doesn't happen again.

Sounds to be like he just doesn't know what he's doing, and he's blaming Microsoft for his lack of knowledge - excuses, I've seen them before - and its not something we tolerate here.

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