, 2006-01-20
Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.
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Support scope
2006-01-20
Anonymous (6 replies)
Anonymous (6 replies)
Users are not stupid; they have lives outside of PCs
2006-01-23
Jeff Hotchkiss (2 replies)
Jeff Hotchkiss (2 replies)
Re: Users are not stupid; they have lives outside of PCs
2006-01-23
Anonymous (1 replies)
Anonymous (1 replies)
Re: Re: Users are not stupid; they have lives outside of PCs
2006-01-25
Anonymous (2 replies)
Anonymous (2 replies)
Re: Re: Re: Users are not stupid; they have lives outside of PCs
2006-02-06
Jeff Hotchkiss (1 replies)
Jeff Hotchkiss (1 replies)
Re: Users are not stupid; they have lives outside of PCs
2006-01-25
Anonymous (1 replies)
Anonymous (1 replies)
English is their only unifying national language
2006-02-03
Anonymous (1 replies)
Anonymous (1 replies)

Nobody complains to a car manufacturer because he made a full stop on a highway and drove backwards creating an accident ...
The only problem, actually, is not that computers do not hide enough the 'reality of mechanics', but that they hide too much about it, so nobody KNOWS when he's driving backwards on the highway ( ever wondered what your computer is doing while you 'just read a webpage' ?)
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Link to this comment: http://www.securityfocus.com/comments/columns/381/33030#33030