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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

Comments Mode:
Support scope 2006-01-20
Anonymous (6 replies)
Re: Support scope 2006-01-21
Anonymous
Re: Support scope 2006-01-21
Anonymous
Re: Support scope 2006-01-23
Lou
Re: Support scope 2006-01-23
Anonymous (2 replies)
Re: Re: Support scope 2006-01-23
Anonymous
Re: Re: Support scope 2006-01-25
Anonymous
Re: Support scope 2006-01-25
anonym0u$
Tech support woes 2006-01-20
Anonymous
Tech support woes 2006-01-21
Paul Kosinski (1 replies)
Re: Tech support woes 2006-11-29
Mackenzie
Apple support 2006-01-21
Qka (1 replies)
Re: Apple support 2006-01-29
Anonymous
Tech support woes 2006-01-21
Ramki
Tech support woes 2006-01-22
Timothy from Triangle
Tech support woes 2006-01-22
Anonymous
Tech support woes 2006-01-22
Anonymous
Tech support woes 2006-01-22
Anonymous
Tech support woes 2006-01-23
Anonymous
Crumbling US Leadership 2006-01-23
Anonymous
Outsourcing or offshoring? 2006-01-25
Dragos (1 replies)
hit and miss is right 2006-01-25
Anonymous
Tech support woes 2006-01-25
Anonymous
Tech support woes 2006-01-27
Anonymous
Tech support woes 2006-01-30
Alfred
Tech support woes 2007-05-23
Anonymous
Tech support woes 2007-07-06
Anonymous
Tech support woes 2007-09-09
M@NRiQUe86
i didn't know that it would really take publicity to have your PC replaced.
we know for a fact that customer satisfaction means business, and if someone wants his system replaced after all exhausting troubleshooting was done, that would be fine. no more, no less.

HP or DELL or other computer companies have their ways of customer service and business at the same time.

We are the users of our computers and therefore we are, not just somehow, responsible for what is happening.

And if it's a security issue,
it shouldn't be a hardware accountability.

there oh...


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