Instead of buying the code and paying the support, paying the lawyers that sue the vendor in case something does go wrong, finding out that you can't sue the vendor because of EULA's etc... getting an audit by the vendor and finding out there were still some unlicensed copies of a piece of software somewhere on your network/machines, etc ... anyway ... all the horror stories ... just hire a small team of good programmers that can audit the code of applications you use, and that can fix bugs,if they occur and are not immediately fixed by the author of the software.

Also i have found a lot easier to get(for free) decent information and help from e.g. a 16 year old kroatian hacker that doesn't speak anything but his local dialect, then getting decent support from a major IT corp that I'm paying thousands of dollars for extended support. I tend to prefer to send some of that money to these open source authors when they actually help, then paying it in advance to a large corp that once t

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