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Academia Headaches
Scott Granneman, 2004-09-15

Academic institutions who have to add, manage, and secure thousands of new users within a period of just a few days face political and social issues on top of the immense technical ones.

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Academia Headaches 2004-09-17
Erik Norgaard
You can't really blame your users getting virus, spyware or other stuff if you have done nothing to warn them about it. A basic course should cover how to install and update the virus scanner, what to do when zone alarm shows an alert etc. When things go wrong - and they do - the user can't say "but...

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