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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Support scope 2006-01-20
Anonymous
Personally, I think spyware and other malicious software should be considered beyond the scope of HP or Dell tech support. They make bundle hardware, software packages that are intended to operate in a specific way. I find it completely acceptable that there tech support follow a script to determine...

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