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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Tech support woes 2006-01-21
Ramki
I am in complete agreement with you, my observation is that Dell, HP and most of the Tech-BPO in INDIA are high-tech sweat shops that exploit people. In the past few months I have met not less than 10-15 people working for Tech-BPO's, they were all desperate for a switch to regular jobs like Desktop...

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