Search: Home Bugtraq Vulnerabilities Mailing Lists Jobs Tools Vista
Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

Submit Comment Mode:
Name:
Subject:
Message:
 
  Enter the characters that appear above
 
Tech support woes 2006-01-22
Timothy from Triangle
I agree entirely, I spent the better part of five hours on the phone with Dell support going along with some mindless script that some bean counter dreamed up. I finally gave up and explained that I know what I am doing and that this part was not functioning as designed. They then agreed to overnigh...

[ more ]  




 

Privacy Statement
Copyright 2008, SecurityFocus