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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Crumbling US Leadership 2006-01-23
Anonymous
Unfortunately, this is just one of the many symptoms of the overall unravelling of the US as a world leader. US companies no longer care about the future, only about the bottom line.

Ford is another prime example, they chose years ago that a 5% defect rate was more cost effective, while Toyota...

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