, 2006-01-20
Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.
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Tech support woes
, 2006-01-20 Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved. |
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Dragos
I believe you're confusing the terms here. Outsourcing is hiring a specialized subcontractor (for instance, for catering services or to fill up the printers' paper trays) and in most cases it occurs in the same location.
What you're describing falls better into the description of "offsho...
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