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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Tech support woes 2006-01-25
Anonymous
I dont think this is much different between countries. Personal level, we are all bothered with tech-support (not to mention the brainwave scheme of voice recognition customer help desk systems). I like and still work of open source system.. There are no bundles of joy in the real sense. You get a p...

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