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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Re: Apple support 2006-01-29
Anonymous
On the question of English, North Americans should be the last people to complain about being unable to understand the language. One look at the advanced options for configuring Windows should suffice to prove this....

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