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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Re: Re: Re: Re: Users are not stupid; they have lives outside of PCs 2006-03-08
Anonymous
Well, Mac is trying to make OS too simple to be usefull for anybody with computer experience for years and there seems to be little interrest from "normal users" ... maybee it's simply not possible. Maybee even "normal user" NEED his computer for too many tasks ...

On the car analogy topic: remem...

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