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Tech support woes
Scott Granneman, 2006-01-20

Technical support that's outsourced to foreign countries can cause frustration and have a negative impact on security when the problems remain unsolved.

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Re: Wrong Thesis: "Foreigners" do not mean stupid 2006-09-27
JC
I don?t think he is trying to point out that foreigners are incapable of doing such jobs. The problem comes when you?re calling from the US and try to speak to tech support representative in India and the poor phone connection and the accentuated english accent makes it difficult to understand the s...

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