|Email:||dhollins_99 (at) yahoo (dot) com [email concealed]|
|Location:||Baton Rouge, Louisiana, United States|
|Position/Title:||Security System Administrator|
Network Administrator, Systems Admin, CNE, SQL Server DBA, Desktop and Technical Support, POS support
1531 Gayosa St.
Baton Rouge, LA 70802
dhollins_99 (at) yahoo (dot) com [email concealed]
Salary: $ market
May 2005 to present
Contractor: Core Technologies Solutions, LLC Parsippany, NJ
Clients: Toys R Us and Babies R Us, Rite Aid
Contractor: ARC Pomeroy IT Solutions - Nationwide
Clients: Northwestern Airlines, Penske Truck Rentals, Fed Ex/Kinkos, Mac Rae
Contractor: SmartSource Nationwide
Contractor: BDI (Byerly Diversified, Inc.) Nationwide
Clients: Remmington College
Dedicated Techs Freelancing - Baton Rouge, LA
Clients: Incredible One Auto Repair, Pelican Pawn and various residential accounts
Contractor: First Line Solutions - New Orleans, La
Clients: JC Pennys, Circle K, Grainger
Contractor: Manpower Nationwide
Clients: IBM, Embassy Suite
Contractor: Kforce - Nationwide
Clients: Siemens, Office Depot
Contractor: Computer Merchants Nationwide
Clients: Burkes Outlet
Contractor: Spherion Nationwide
Clients: JP Morgan Chase
Sr. Network/System Admin, Lead Desktop Support, Lead Field Engineer,
Lead Server Tech, Independent Consultant/Advisor, (Enterprise Environments in various industries)
Mange 2 to 20 individuals at any giving time.
Plan, design and implement network planning, system management, security/firewall management and network troubleshooting, Server Management, Application Management, Patch Management
Providing BlackBerry Support to end users with blackberry equipment (Server and Desktop side)
Performing backups with Veritas Backup Software and Sony Tape Backup Device.
Installing and Maintaining Anti Virus (Symantec), Spyware software and GroupWise (NOVELL) Server.
Providing support, installs, upgrades to end-users with Windows 2000 and XP Professional operating systems.
Data migration (98 machines to xp pro and win 2000 machines), using scripts and installing patches.
Providing network analysis to Novell or Microsoft environments to determine the best possible solution to connect new systems, restage existing systems or image systems.
Server Administration (Software Side) Windows 2000 and 2003 Server, AD, Group Policies, DNS, DHCP, TCP/IP
Installing (Hardware Side) (Building MDFs, IDFs), Linksys wireless routers, Cisco Aironet 1200s access points, Cisco 2950 switches and Cisco 800 series routers Configuring and Telneting or Hyper Terminal into routers, Compaqs Servers and Workstations, Dell workstations (Supporting dell systems with Dell Open Manage software) and Dell PowerEdge Rack Servers 850,1850, 2650, Gateways and HP Servers and Workstations systems in various locations.
Computer Upgrades (memory, processors, bios, modems, cables, network adapters, hard drives, sound cards, video adapters and software applications).
Conducting business with vendors (ISPs, for example (Eatel, Bellsouth, Coxs)) to obtain the best possible package for the client (residential or commercial account).
Building File Servers, DHCP Servers, DNS Servers, WINS Servers, IIS Servers, Print Servers, Application Servers, Proxy Servers, Exchange Servers, Remote Installation Server (RIS), VPN Servers and Protocols (L2TP or PPTP), FTP Servers and Internet Security and Acceleration Servers ((ISA) as a perimeter firewall) that will allow individuals to connect to their mail server (Exchange) directly through Outlook (email program).
Custom building servers and workstations (Hardware side).
Installing and Configuring Standalone and Network Printers to the desired locations.
Training and configuring end users on their email programs (Outlook or GroupWise) and software applications (Microsoft office suite) installed on their systems.
Configuring or resolving Anti virus, firewalls and security issues.
Performing Backups PK Zip, Microsofts built-in Backup Utility.
Installing and Configuring VM Ware on server side.
Ghosting Win 2000 and XP machines (workstations and thin clients).
Point of Sales register conversions. Replaced old POS hardware scanners, cables, printers, optical characters readers, debt pads to new specifications. Configuring CMOS changes to enable registers to boot on the network using bootp process.
Installing and Configuring Kiosk systems.
Configuring IP Addresses, Protocols.
Configuring Lotus Notes with Ids and passwords
Setting up Lapnet (Lapnet Laptop Software) and (Laptop Hardware) for Kinkos Remote Stations at all Kinkos Baton Rouge sites.
Setting up Domain Controllers and Network controllers for Retail Stores.
End User Support on MS office suite.
March 2005 to April 2005
Contractor TCML - New Orleans, La
Client Rush Computer Rentals
Field Engineering (Enterprise Environment)
Setting up Wireless Laptops with Images for various clients
Jan 2005 to March 2005
Contractor Kforce - Nationwide
Lead Field Engineering (Enterprise Environment)
Replacing System boards in Point of Sales systems that have bad circuits in the Wal-mart Super centers.
(other services with kforce)
Lead Field Engineering (Enterprise Environment)
Installing and configuring Network printers for Social Security Administration and various state agencies (DSS) in Louisiana.
October 2004 to Jan 05
Contractor First Line Solutions - Baton Rouge, LA
Field Engineering / Technical Analyst /System Engineering (Enterprise Environment)
Assisting System Engineer with Hardware setup on building MDF (main distribution frame cabinets). Installing Tripplite PDU 1220 Unit, Paradyne CSU/DSU, Cisco 3725 Router and Cisco IOS Router Firewall, HP DL380 Appliance, HuBBell 2U Cable Mgr, Cisco 2950 Switch, Tripplite Batteries, Tripplites SU2200 UPS's, Linksys Wireless Routers,
Desktop deployment, installing new HP computers and Monitors for POS systems.
Installing and configuring VoIP Phone systems.
October 2004 to Jan 05
Contractor TekSystems - Baton Rouge, LA
Network Administrator / Network Engineering / Technical Analyst / SQL Server (Enterprise Environment)
Client: Associated Grocers
Rollout of 80 workstations on Windows 98 to Windows 2000, connecting to network, installing 3rd party software applications, hardware installations, network configuration, tech support and networking support to 1000+ end users (on XP Professional and Win 2000 Professional Operating Systems, Dell and Gateway computers).
Assisted with Server Deployments and multiple logon issues on workstations (that were created during upgrade process) Modified built in group accounts to prevent multiple logins on other workstations.
Assisted Network Engineer and Technical Analyst with installing Cisco switches, VPN Server and Remote Access Points, made recommendations for wireless cards on workstations that needed wireless connectivity.
Created and modified Group Polices on OUs and Created new Users, Groups in Active Directory within Win 2000 server.
Assisted Technical Analyst with Active Directory (Administration issues) Exchange 2000 (email issues) and PK Zip software backup issues on outlook.
Troubleshooting DNS, DHCP, and TCP/IP connectivity issues on different subnets.
Assisted Director with Outlook 2000 and Exchange (Creating Resource Mailboxes in Exchange 2000).
Developed Kiosk system for Human Resource Department, to enable warehouse personnel to have access to information to MedLife, BMS and 401K plan information.
Assisted Data Base Developer with Backups, SQL Tuning, Data Base Configuration (layout and Schema, Example names and locations of all data files, which filegroups each file belongs to, and how the groups were created.
Assisted with RAID5 configuration for SQL Server hardware recovery.
December 2001 to September 2004
Independent Computer Services - Baton Rouge, LA
Clients: B and B Computers, Incredible One Auto Repair, Pelican Pawn
Networking, Desktop and Helpdesk Consultant (Enterprise Environment in various industries)
Managed 2 employees
Trained end-users on Windows 2000 and XP Professional operating systems and software applications, including SQL Server
Upgraded existing systems (memory, processors, bios, modems, cables, network adapters, hard drives sound cards and video adapters)
Provided Help desk support, with end users on their personal or business applications, computer systems and Internet Connectivity issues
Designed, built, and maintained Windows 2000 systems with Active Directory for clients in the state Louisiana and Mississippi (2000+ user setups). Site, Group Polices Design, Security.
Setup Remote Installation Server (RIS) and VPN servers
Setup, configured and maintained Web Servers (Windows 2000 environment)
Custom built servers and workstations (Hardware environment)
Installed plasma monitors (mounted to walls) and Healthy Advice Networks programs and Imaging software to run on DSL Services with ISP (internet service provider).
July 2001 to October 2001
Contractor (IBM) TekSystems - Baton Rouge, LA
Client: Louisiana Department of Labor
SQL Server DBA / Technical Support / Network Administrator (Enterprise Environment)
Provided Tech support and Networking to 1700 to 2000 end users (IBM and Dell computers)
Provided delivery of installations and rollouts.
Installed New Dell desktop computers and software for each desktop for rollout (using images and scripts ). Installed, repaired and maintained IBM Laptops and docking stations, Workstations, IBM Thin Clients, switches hubs, cables and printers.
Re-created profiles, new profiles and administrated rights on Servers.
Configured remote connection software for users with laptops.
Installed web development teams software (SQL Server 2000, Visual Studio).
Assisted all users Internet web based applications and Internet connectivity issues.
Assisted all users with Anti-virus issues.
Insured Backups were in place for SQL Server after Installation of software.
Monitored SQL Server counters for Performance issues and made modifications in or on areas needed to fine tune SQL Server.
Assisted end users with SAP Time keeping application and DB2 databases on IBM OS/390.
Assisted programmers with Legacy Programming on COBOL (subroutines, call procedures and control breaks) and CICS (menu commands to main menu applications) programs on their IBM OS/390 mainframe systems.
Assisted end users with their Telnet sessions connections. Tested cable connections and replaced RJ45 connectors and bad cables.
Dec 2000 to March 2001
Superior Computer Services - Baton Rouge, LA
Programmer / Trainer / Network Admin / User Support / Manager (Enterprise Environment)
Managed 3 employees.
Collaborated (meetings and training schedules) with Clients (Management and Non-Management employees).
Assisted with developing purchase orders.
Assisted with Application Problem documents, Enhancement Request forms and Customer Service Survey forms to provide customer satisfaction.
Trained customers (management and non-management) to increase retention and reduce customers dependency on Cafesofts software. (15 different Modules/programs). Examples Inventory, Reorder programs.
Assisted owner with screening applicants for hiring.
Assisted implementing revisions/updates on modules and traveling to sites to install revisions/updates (on mid-range AS/400 and Client Servers).
Provided programming to (Food Service software application) languages. Languages Visual C++ using (MFC) Microsoft Foundation Class (for new modules on front end) and Microsoft Access Database (on backend). (Created tables, sorts, reports and queries).
Handled Cafesofts ODBC database Connectivity issues within the schools.
Setup and supported hard drives, images and scripts (Schools and School boards) to reduce tech support time using (PQDI) Power Quest Drive Imaging software and Ghost Imaging software.
Built Workstations and Servers for CafeSoft POS Systems at Company we contracted with to assist building our servers and workstations when they were short of help.
Provided multi-networking support with other Network Engineers to Novell network in one school district (35 Schools) and Microsoft NT network support to (25 Schools in another district). Example: Desoto and Envangeline parishes 60 sites under my supervision.
Planned and implemented backup and recovery strategies; monitoring and optimizing tasks; automated daily tasks.
Jan 2000 to July 2000
Remington College - Baton Rouge, LA
Instructor / Network Administrator / Tech Support (Enterprise Environment)
Provided classroom instructions with Visual Basic 6.0 and ActiveX controls (created programs capable of running on a desktop and distributed environments.)
Built, Installed and configured NT and 2000 servers as Primary, Backup or Stand-alone Server and workstations environments for classrooms and Remington's production environment.
Also, provided Networking Administration, Eng and Tech support for Remingtons Production environment (Novell and GroupWise environment).
Modified existing database records (adds, deletes or updates) using Visual Basic on the front end and SQL Server (Structured Query Language) with DML (Data Manipulation Language) and DDL (Data Definition Language) concepts from SQL Server 7.0 and SQL Server 2000 on the backend.
Instructed C++ and Visual J++, Java Applets and HTML languages to produce basic web pages. Also, Visual C++ with MFC environment to produce dialog boxes, menu's and windows for applications.
Setup IIS Servers, Certificate Server and Proxy Servers for (Secure communications with web applications)
Instructed students in the area of building (starting from bare case to completed full functioning PC) or upgrading PC hardware. Also, setup Linux Red Hat Servers in a heterogeneous environment containing Novell Server as a file, print and application sharing server and Windows NT for login services.
Assisted with new classroom setups and maintenance by setting up hubs, routers, switches, servers and workstations in Novell and Microsoft networks.
June 1999 to January 2000
West TeleServices - Baton Rouge, LA
Tech Support / Network Administrator (Enterprise Environment)
Provided hardware, software, desktop and networking support on IBM's and Compaq's on Novell Netware or Microsoft NT networks with 2000 end users
Prepared technical documentation to facilitate faster training and installs for new technicians.
Installed hubs, routers, patch panels, PBX (Nortel meridian) phone systems and cable management equipment for new departments.
Networking Administration on Novell Netware and Microsoft NT networks (setup users, rights issues and security) Also, imaged workstations with in-house generated imaging software and scripts
Installed, configured and supported database software on Informix database
Supported Cisco switches and cabling infrastructure
Supported Y2K readiness on software and network environments
EDUCATION, TRAINING AND LICENSURE
Associate in. Applied Science Degree (A.A.S)
Major: Computer Science,
Texas State Technical College Waco, TX
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA)
Certified Novell Engineer program (CNE) 4.x environment
Louisiana State University Continuing Education Program
2072 Administrating SQL Server 2000
2073 Programming SQL Server 2000
2126 Managing a Windows 2000 Network Env
2152 Professional and Server
2153 Windows2000 Network Infrastructure
MS Access 2002 Introduction to Relational Database
MS Access 2002 Advance