|Email:||czaj3 (at) hotmail (dot) com [email concealed]|
|Location:||Hampshire, Illinois, United States|
|Position/Title:||Jr. Security Analyst|
19N203 Green Meadows Lane Hampshire, IL 60140 (847) 683-7386 Home
(847) 754-7083 Cell
(847) 683-7387 Fax
czaj3 (at) hotmail (dot) com [email concealed]
Objective To create a good working environment for all employees and customers. To learn something new every day to improve myself and the company. To improve business functionality with positive impacts on the bottom line.
Software 2007-Present Harper College Palatine, IL
 Studying Computer Information Systems with emphasis on LAN Administration.
 Taken intro to Networks.
1999-2005 Southern Illinois University Carbondale, IL
 Studying Electrical Engineering with an emphasis in Computers.
 Taken an Accounting class as well as several other Business courses.
 Taken C++ Programming.
 Taken many Electrical Engineering courses with MATLAB labs.
 Learned how to program in Java.
 Taken Signals and Systems Analysis.
 GCIA Silver Certified.
 Working on Security +
Windows 9X, CE & ME, Windows XP Home & Business, and Windows 2000 Professional.
Hubs, Workstations, Laptops (HP, Dell, Compaq, IBM, Gateway), Modems, Network Cards, Memory, Printers, Scanners, and other peripherals.
McAfee, Norton, MS Office Suite, Adobe Reader 5.0, Adobe Photoshop 11.0
2003-2004 BP Algonquin, IL
Baker/Lead Customer Service Representative
 Helped to improve sales of baked goods.
 Aided in conflict resolution between coworkers and management.
 Helped to improve workplace morale.
2002-2003 Suncoast Videos Burnsville, MN
 Helped to maintain highest customer loyalty in region.
 Suggested new ideas to improve store layout and function.
 Created a very knowledgeable staff on movies and trained staff on database system to make sure customers receive the best information possible.
 Reduced training time for employees from 2 week average to a week and a half average, by making tasks more manageable and reasonable.
2002-2002 Sam Goody Vernon Hills, IL
 Managed inventory and assured floor stock was in correct places.
 Responsible for the appearance of the store and employees.
 Helped to maintain and improve customer loyalty.
Interests Golfing, Skiing, Computers, Learning inner workings of other electronics, Car
Skills MATLAB, C, Windows, Office, Mac, Linux
College of Business and Administration-SIUC
Southern Illinois University Carbondale