|Email:||SamEBuhrow-Security (at) hotmail (dot) com [email concealed]|
|Location:||Kissimmee, Florida, United States|
Sam E. Buhrow
SamEBuhrow-Security (at) hotmail (dot) com [email concealed]
May 2005-Current: IT Analyst, Affiliated Computer Services (ACS) / Disney, Celebration, FL
Responsible for prompt, courteous, and accurate resolution or ticket promotion of all hardware, software, and point of sales issues for a Fortune 500 company with 5 major business units, over 100,000 employees throughout the United States, United Kingdom, and Japan. Conformed and enforced SAS70, SOX, and PCI compliance throughout day to day operations. On the User ID Creation team responsible for the lifecycle of all employees, third party vendors, distribution lists, and folder creation.
Consistently exceeds established, metric-based, performance criteria.
Out of over 60+ analysts, I was the first to identify our enterprise was under attack by a virus Zotob 3rd qtr 2005.
Commitment to learning; within 8 months had mastered all available job roles at the call center. Self studied and earned my Network+ and CISSP certifications. Recently studied open source penetration tools for auditing and currently attending college part time, maintaining a 4.0 GPA.
October 2001-Current: Consultant, Gentle Touch Computing, Kissimmee, FL
Provide hardware, software, and security, configuration and deployment for individuals and companies. Managed one employee, advertising, and appointment scheduling.
Ongoing repeat business with a Mailboxes Etc., Cotton-T, Inc. the largest t-shirt manufacturer in Orlando, and a Law firm.
Shanahan Engineering, Inc - Chief consultant for multiple engineering sites, including Four Rivers, IA, Chicago, IL, and New York, NY. Rapid purchase and deployment of systems for multi-billion dollar contracts with Toshiba and Mitsubishi May 2003 2004.
March 2005-May 2005: Password Analyst, Suntrust Bank (TEK Systems), Orlando, FL
Ensured a smooth multi-state bank merger by providing credential authentication and reset.
Received letter of acknowledgment for my professionalism.
June 2002-April 2005: Loss Prevention (Security), Produce, and Electronics, Wal-Mart, Kissimmee, FL
Maintained physical and personal security of Wal-mart property and its employees. Was an undercover store detective, apprehending shoplifters and identifying employee theft. This included CCTV deployment, video auditing, and police report writing.
Received Exceeds Expectations on Employment Review FY 05
Received Award for performance in line of duty.
My police report writing skills ensured that in all of my cases that went to court, the defendant either plead guilty or made a deal.
January 2002-June 2002: L&S Mortgage, Orlando, FL
Generated mortgage leads through cold calling. Negotiated with lenders and completed loans.
Generated a loan from cradle to grave that grossed the company $8,000 in commissions.
November 2000-November 2001: Quality Assurance Officer, Sales Associate, Sheraton, Summer Bay, and Celebration Resort, Kissimmee & Orlando, FL
Executed contracts, deeds, and title loans to new owners.
In less than 90 days I qualified as Loan Officer of the month out of 16 people, and 4 multi-million dollar properties.
Through a cost analysis program I developed and executed under my own directive, I saved Starwood approximately $1 Million a month in revenue.
September 1999-September 2000: Five-Star Technical Coordinator, sales, DaimlerChrysler (Holler Dodge), Winter Park, FL
Mandatory position to earn and maintain coveted Five-Star rating for dealership. 1st level on site tech support & disaster recovery.
Earned Tech Coordinator Certification in 1 day; had never been done before.
1998 & 1999 DaimlerChrysler Gold Certification Award for exceptional customer service and thorough knowledge of dealership operations.
AS, Information Technology, Colorado Technical University Online, Colorado Springs, CO November 2009
AS, Computer Science (course work), Rollins College, Winter Park, FL Fall 1993 - Spring 1995
Certified Information Systems Security Professional April 2007
Network+ August 2005
A+ March 2005
Microsoft Office: Excel Certified Specialist 2003