| Contact Information | |
| Name: | Bobby Breeze |
| Email: | breeze_bobby (at) yahoo (dot) com [email concealed] |
| Location: | Atlanta, Georgia, United States |
| Resume | |
| Position/Title: | Sr. Security Analyst |
| Resume: |
Bobby Breeze Phone: (864) 313-1556 Email: breeze_bobby (at) yahoo (dot) com [email concealed] Highlights of Qualifications: Computer Information Technology Analyst with over 6 years’ combined experience and ability to prioritize multiple concurrent tasks. Good verbal and written communication skills. Combines technical knowledge with customer service experience to support and integrate technical needs. Understands the fundamentals of networking, security and the core operating system functionality. Technical Skills: Experience: Network Engineer/Support 5 years Windows 2000 5 years Windows 2003 3 years Unix/AIX 2 years Active Directory 4 years Novell Directory Services 5 years Lotus Notes 2 years Microsoft Office Suite 2003/2007 4 years Education: Devry University (2 classes remain) B.S. in Technical Management, 2004 – Present ECPI College of Technology (Graduated), Greenville, SC A.A.S in Computer & Information Science Professional Certification: Security + (Pursing) MCP (Obtained) Work History: Rinnai-TEMPUS IT Staffing Atlanta, GA From: April, 2008 – Present Position: Contract-Deskside Support Engineer • Provide Deskside support for Rinnai employees using Active Directory and Windows Server 2003. • Manage and designed Microsoft Access 2007 Database for Laptop Asset Tracking. The database included various reporting tools and SQL functionality. • Granted and removed Administrator and Power User access for users. • Set up and configured VPN access w/ Verizon Access Manager for Sales and Marketing employees. • Troubleshoot, Install, and configure printers for employees. • Remove SPAM from email servers using BigFix application. • Update users with the latest Microsoft patches and with the latest Norton Antivirus definition updates. • Image and restore employee laptops using Norton Ghost 8.2 application • Replace NETGEAR Network Switches with D-Link Network Switches. • Configured Nortel Call Pilot applications to receive voicemail through Microsoft Outlook. • Upgrade users from Microsoft Office 2003 to Microsoft Office 2007. Performed custom installations for users only needing specific applications within the Microsoft Office 2007 Suite. • Used Illient SysAid Help Desk Software to manage user issues. • Technical Environment: Adobe Acrobat Professional 6, Microsoft Active Directory, Firepass VPN, LANdesk Home Depot-TEKSYSTEMS Atlanta, GA From: November, 2007 – March 2008 Position: Contract-Provisioning Engineer • Managed and designed Microsoft Access Database for Associate Transfer Project. The database included reporting and SQL functionality. • Provided enterprise System Admin support for Home Depot employees using Active Directory, Novell and Windows Server 2003. • Technical Environment: Mainframe, Novell, and Microsoft Active Directory SunTrust Bank Atlanta, GA From: August 2005 – November 2007 Position: STAFF-Information Security Analyst • Provided enterprise access management support for Wealth & Investment clients in a helpdesk environment. • Provided SunTrust employees and subsidiaries access to SunTrust systems and applications in a secure and consistent manner that ensures company compliance. • Developed Microsoft Access database for department that included WIM Clients CLKG id’s & ACS Initials. • Designed Contractor Extension database. • Used Magic Helpdesk Software to manage Wealth & Investment employees software issues. • Helped define SunTrust enterprise banking roles. • Managed user accounts using Active Directory and Netware Administrator • Administered and governed administration to major SunTrust applications. • Provided security administration for all SunTrust employees, contractors, vendors, consultants and any external partners requiring access to SunTrust supported systems. • Provided timely support to users that require access to systems, meeting defined service levels. • Assisted users and local administrators with access related issues and questions. • Managed and supported team SharePoint Site using FrontPage 2003. • Technical Environment: Novell, NT, Exchange, 8e6 URL Filtering, Firewall, BigFix, Unix/AIX and Active Directory. IBM- Computer Task Group Greenville, SC From: August 2003 – August 2005 Position: Contract-Associate Computer Engineer (Desktop Support Technician) • Configured network printers & configured network drives for over 1,000 employees in a help desk environment. • Created UNIX accounts for over 300 employees throughout Canada, U.S, and India. • Applied external x500 entry filters for employee email accounts. • Configured and implemented DNS entries for new and existing Windows servers. • Installed NIC, Hard Drives, Modems, and RAM. • Helped define the OS Installation for WinXP/Win2K. • Tested and installed Microsoft Windows XP. • Configured Windows 2000 Server as a Primary & Backup Domain Controller. • Assigned account and printer permissions to class room users and groups. • Installed Category 5 wiring for routers, for hubs and for computers. • Performed Windows 2000 Advanced Server unattended installs for class labs. • Technical Environment: Veritas Backup Exec, UNIX/AIX, Windows XP, Windows 2000 Advanced Server Spartan Computer Systems-TEKSYSTEMS Greenville, SC From: December 2002 –August 2003 Position: Contract-Network Technician • Managed project of 3 cable installers. • Managed technical support issues with managers and employees • Upgraded over 400 computers running Windows NT to Windows XP Professional • Installed Category 5 network cable, network printers, network hubs, and network patch panels. • Setup new workstations and tested LAN connectivity. • Conducted pre-installation site surveys, installation times with onsite management and completed post installation Quality Report. • Provided onsite training for managers on Windows XP. • Maintained inventory of equipment and supplies for over 30 locations. • Covered southeastern states over a 10 month period. • Gathered requirements information for updates required by the team. • Monitored performance of Windows servers. Charter Communications (Externship) Greenville, SC From: October 2002 – December 2002 Position: STAFF-High Speed Data Specialist • Used Tivoli to manage user tickets and issues. • Configured & Provisioned cable modems for new and existing customers. • Negotiated customer service contracts with existing customers. • Assisted with the design and implementation of Network IP Structure. • Supervised the work of contractor resource phone calls. • Improved turnaround time for installations of new Operating System using Norton Symantec Ghost • Technical Experience: LanDesk, Windows 2000, PC Anywhere Technical Summary: • Windows NT, Windows 2000, Routers, TokenRing, Hardware, Microsoft Access, Novell Netware 6.0, Wireless Networking, Adaware, Nortel Call Pilot Non-Technical Skills: • Effective communicator of ideas, strong writing skills; and disciplined self-starter with experience of starting and running own business. I have acted as technical lead and supervisor for Windows XP roll-out. |
