| Contact Information | |
| Name: | Pamela Robinson |
| Email: | jprobinson67 (at) aol (dot) com [email concealed] |
| Location: | Littleton, Colorado, United States |
| Resume | |
| Position/Title: | Information Assurance Engineer |
| Resume: |
J. PAMELA ROBINSON MOBILE: 303-949-5388 EMAIL: JPROBINSON67 (at) AOL (dot) COM [email concealed] OBJECTIVE To obtain a position as an Information Security Consultant specializing in Compliance, Project Management, Analysis, or Engineering wherein my 18 years of experience will contribute to the success of an organization. MISSION To connect with people and organizations by assisting them in realizing their tremendous value and potential for excellence. This mission extends to both security and information technology organizations; both people and organizations have the potential to excel in every area with the right people. PROFESSIONAL EXPERIENCE Information Security Compliance and Regulation • Experience in multiple compliance methodologies including FISMA, HIPAA, SOX, PCI DSS, and DITSCAP, VVSG 2005, and HAVA 2001. • Architect of the Level 3 Communications, LLC Certification and Accreditation (C &A) Program for the Networx Enterprise Award. Reduced an $8M program risk to $2M by creating realistic but comprehensive program goals through each phase of the C&A lifecycle. Developed program plans, producing C&A documentation as well as overseeing the implementation of the resulting Plans of Actions and Milestones (POAM). • Program Manager of Level 3 Communications C & A program that included the development of C & A documentation submitted to the GSA Accrediting Authority. Interfaced with multiple departments and organizations to create security processes and controls required for FISMA compliance. • Consultant to Raytheon IIS on the development of NIST 800-53 C&A plans and documentation for the Geostationary Operational Environmental Satellite R- Series (GOES-R) bid response team. Reduced C&A program development and resource allocation by two months to meet aggressive program goals. • HIPAA Compliance Consultant to Delta Dental of Colorado. Performed NIST 800-30 risk assessments in accordance the HIPAA Security Rule. Developed program recommendations and risk mitigation plans to achieve greater assurance on the effectiveness of current security controls. • Consultant to Colorado State Agencies on the implementation of the Information Security Act (C.R.S. 24-37.5). Assisted agencies in creating comprehensive yet realistic first year Security Plans and Plans of Actions and Milestones (POAM) for the new state C&A program. Security Management Experienced in the following security management processes and activities: • Business Continuity and Disaster Recovery Planning. Conducted Business Impact Analyses and Developed Business Continuity and IT Disaster Recovery Plans for FISMA Accreditation. Wrote and developed Emergency Operations Plans for the Palmer Divide Public Safety Council. • IT Disaster Recovery Exercise Planning and Design. Experienced in planning both tabletop and full-scale exercises. • Risk Management. Experienced in conducting NIST 800-30 risk assessments for HIPAA and FISMA compliance. Developed risk mitigation plans and plans of actions and milestones (POAM) to direct risk mitigation activities. • Service Level Management. Developed security requirements and expectations for Service Level Agreements (SLAs) for outsourcing contracts with IT and Telecommunications Services providers. • Security Policy Development and Implementation. Developed and refined security policies in response to FISMA compliance. Developed the appropriate processes to support the implementation of policies. Incorporated newly created policies within the security awareness training program. • Security Awareness Training Planning and Implementation. Developed security awareness training policies and plans for FISMA accreditation. Created security awareness training content for employees and vendors as needed to support FISMA goals. Network and Security Engineering • Experienced in designing, implementing and troubleshooting Local and Wide Area for large Enterprise customers. Developed both functional and technical requirements for the Colorado Bureau of Investigation (CBI) Network Replacement Project. • Planned and designed the integration of statewide Combined DNA identification Systems (CODIS), National Integrated Ballistics Identification Network (Drugfire), and Automated Fingerprint Identification Systems (AFIS) at CBI into the Federal Bureau of Investigation (FBI) Criminal Justice Information System (CJIS). The resulting network consolidated multiple links into a more efficient, manageable, and cost-effective solution for the CBI and their IT support staff. • Experienced in the implementation of multiple WAN technologies including ATM, SONET, Frame-Relay, DWDM, BRI/PRI ISDN, and T1/E1. Supported Marconi Communications Equipment in the Qwest Broadband Services production VDSL network. Experienced in the configuration and maintenance of Marconi ATM Switches. Network Engineering Consultant to Certus Corporation during the conversion of their Enterprise ATM network to IP-Enabled Frame-Relay. Designed and implemented an ISDN backup solution for several Certus remote offices throughout the US. • Experienced in the implementation of routing protocols (OSPF, RIP, EIGRP, and BGP) and layer 2 switching protocols and technologies such as 10/100/1000 Ethernet, Bridging and VLANs, 802.1q VLAN Trunks, Spanning-Tree (802.1d), Multiple Spanning-Tree (802.1s), Rapid Spanning-Tree (802.1w), and Multicast Technologies (PIM versions 1 and 2), Internet Group Multicast Protocol (IGMP). • Experienced in the integration of multi-vendor, best of breed solutions including Nortel, Juniper, Foundry, F5 and Cisco networking equipment. • Assisted in the implementation of the H.323 VOIP gateways within a large enterprise network. Optimized LANs and configured both the gateway and phones for large customer installations. Experienced in the implementation, configuration, and management of the following security technologies: • AAA services including RADIUS, TACACS+, and LDAP. • Cisco and SNORT IDS/IPS as well as the optimization and tuning of IDS/IPS signatures • Network intrusion forensic methodologies • Implementation of PKI for networking devices • Cisco Adaptive Security Appliances and PIX Firewalls, Network Address Translations (NAT), Content Filtering, and associated services. • The hardening and security of network devices and servers. • Multi-vendor Anti-virus and malware solutions. • Cisco SSL, IPSec Site-to-Site and Remote Access VPNs. • UNIX and Windows NT-based operating systems. • Popular Vulnerability Assessment Tools such as Nessus and Nmap. Program and Project Manager • Adaptable Project Management– able to keep moving forward in spite of the unexpected. Over ten years experience in managing multi-discipline projects for multiple industries including telecommunications, law enforcement, health care, weddings and non-profit entities. • Productive team building skills; able to see the strengths in people and build productive teams. Able to draw people into groups, thus affecting the overall attitudes, motivation, and productive behaviors in others, demonstrated by the project leadership and facilitation of The Tri-Lakes Homeland Security Exercise 2004 and 2005 (THSE4 and 5). Coordinated and planned cross-functional Homeland Security Exercise involving resources from first-responder agencies in North El Paso County, CO (Three Fire Departments, Local Police Departments, Emergency Medical Technicians, State Patrol, El Paso County SO, US Air Force Academy, and the FBI – over 200 people). Managed $150K budget from Homeland Security grants staying under budget for all areas of the exercise plan to eliminate tapping local agency budgets. Also integrated volunteer community resources into the exercise structure. Developed budgets, exercise plans, communications, and safety plans. Facilitated post-exercise activities among all resources to develop project documentation required by Homeland Security. • Thorough and detailed planning skills, superior execution with minimal flaws. Planned the flawless migration and upgrade of Marconi ATM switches within the Qwest VDSL Network in Tempe, AZ within a 2 hour window without errors or disruptions. Prior to this upgrade, the customer commented that “we’ve never had an upgrade that went well”. The resulting planning document was used in future upgrades as a planning template. • Experienced and efficient Project Management; Security Program manager for the Networx Enterprise Program at Level 3 Communications reporting to the Chief Security Officer. In charge of the design and implementation of a FISMA (NIST 800-53) Certification and Accreditation program required by the GSA for the Networx Enterprise Bid. Effective planning cut the Accreditation phase by 2 months, and cut program risk from an $8M to a $2M risk. Developed team charters, communication plans, schedules, task definitions, and work-breakdown structures. Led cross-functional teams in developing processes and implementing security controls required for FISMA Accreditation. • Experienced in the latest project management collaboration tools– MS-Project, Primavera, ClearQuest Change Management Tools, SharePoint, and ZOHO Web-based Project Management Tools. • Project Manager and Network Engineer for Certus Corporation. Projects involved the recovery of ATM switch authentication information, migration of ATM switches to IP-Enabled Frame-Relay, and installation of backup ISDN links for remote site network recovery. Activities include planning and scheduling, service-provider management, and developing detailed technical specifications for equipment and services. Coordinate the use of internal resources for equipment installation and administration. • Internal Network Project Manager for the initiation phase of the CBI Network Replacement Project. The $20M project involved the replacement of the legacy circuit and message switching network, with an IP-enabled packet switching backbone. Planned and scheduled internal agency resource interaction with the implementation vendor. Developed both functional and technical requirements for the RFP. Assisted in the selection and management of the vendor chosen for the design and implementation of the network. Organizational Planning and Management • Assisted individuals, groups, organizations, and communities in becoming unified and effective;, as demonstrated by the development of efficient, effective IT Support Organization with minimal resources for the Colorado Bureau of Investigation. Inspired personal and group excellence by encouraging team members to develop advanced IT expertise, and move on to more challenging roles and responsibilities. • Developed close and supportive relationships with colleagues, customers, and subordinates to help and encourage them through challenges as demonstrated by managing internal and external relationships with over 300 law enforcement agencies and Service Providers during the migration and transition to the CBI IP Network from the Legacy Message Switching Network. • Presented a positive impact to diverse organizations as demonstrated via a Consultancy to the Monument PD, Palmer Lake PD, and the Christ United Method Church for the Deaf (Baltimore, MD) to develop and execute strategic plans for budgeting and Federal grant applications. Technical Training and Writing • Effective and persuasive written and verbal communication skills. Experienced in effectively conveying technical concepts to management, technical, and non-technical audiences. • Adjunct Instructor at Westwood College. Taught Computer Architecture and Cisco Networking Academy Courses. Designed content for hybrid online-classroom courses. • Technical Training and Customer Engineer at Intergraph Corporation. Technical Trainer and Course Developer of I/PDM and I/PDU products. Also served as Implementation and Customer Engineer for customers implementing I/PDM software suite. • Grant Writing and Consulting. Provided grant writing and consulting to law enforcement and non-profit agencies on a volunteer basis. Consultant for non-profit agencies on how to better position themselves for public and private grants. • Taught Strategic Planning Classes for the Colorado Association of Chiefs of Police. Developed course material designed to address strategic planning for senior law enforcement executives. Sales Engineering • Sales Support Engineer for Alcatel USA. Conducted product presentations, pre-sales activities and internal training and technical support for the Qwest Communications account. • Systems Engineer for Marconi Communications. Provided technical support for Marconi ATM equipment for Qwest Communications Account. Coordinated lab trials of Marconi Equipment in the Qwest product testing labs. Entrepreneurial • Created JP Robinson and Associates Consulting. Procured public and private Telecommunications, Security, Networking Engineering Contracts with outsourcing contracts to 5 other associates. • Created Life Designs Career Coaching – volunteer career coaching for individuals and churches around the Denver Metro Area. EMPLOYMENT AND CONTRACT CHRONOLOGY September 2008 – October 2008 SysTest Labs, Inc. Security Engineer and tester responsible for testing Voting Machines for security compliance to VVSG 2005, HAVA 2001, and NYBOE voting standards. May 2008 – July 2008 ISYS Technologies Information Security Analyst at Raytheon IIS, Aurora Colorado responsible for writing NIST Certification and Accreditation documents for the Geostationary Operational Environmental Satellite – R Series RFP bid response team. March 2007 – March 2008 Precision Recruiting Security Program Manager for the Networx Enterprise Program at Level 3 Communications. Responsible for planning and coordinating FISMA compliance and Certification and Accreditation. December 2006 – February 2007 Clientsolv, Inc. Security Planning Consultant. Responsible for providing consulting services to state agencies for compliance with the Colorado Computer Security Plan (CCSP). November 2005 – November 2006 Cybercore Technologies Contract Consultant and Network /Administrator Engineer contracted for the HP/Defense Logistics Agency Migration Project., Highlands Ranch, CO. January 2005 – November 2005 I-Sys Technologies Contract Consultant and Network Engineer contracted for the Pentagon Renovation Command Communications Survivability Project (CCSP), Arlington, VA. November 2004 – April 2005 Independent Contractor HIPAA Security and Audit Services for Delta Dental of Colorado. May 2003-November 2004 Westwood College of Technology, Denver, CO Adjunct Instructor 2001-Present JP Robinson & Associates, Littleton, CO President and CEO of a consulting firm that specialized in the planning and support for various public and private sector telecommunications and networking projects. 2000-2001 Marconi Communications, Denver, CO Systems Engineer for the Qwest Sales Team. 2000 Sales Support Engineer, Alcatel USA, Highlands Ranch, CO Developed resale channels within Qwest of Alcatel Internetworking products. Conducted product presentations, pre-sales activities, and internal training for Alcatel data products. 1996-1999 Colorado Bureau of Investigation (CBI), Lakewood, CO Network Analyst and Administrator for the CBI Local and Wide Area Networks. 1994-1996 Colorado Department of Revenue, Denver, CO. Network Analyst and administrator for Windows NT, UNIX, and Banyan Vines operating systems. Supported desktop applications for the Colorado Department of Revenue User Community. 1991-1994 Intergraph Corporation, Huntsville, AL Customer Support Engineer, Intergraph Corporation Huntsville, AL. Technical trainer and course developer for Intergraph Product Management Products. Provided help-desk support and product testing for mechanical engineering CAD products. EDUCATION Bachelor of Science, Electrical Engineering. Tennessee Technological University, December 1990. Certifications • Certified Information Systems Security Professional (CISSP) #59725 • Certified Information Security Auditor #0757183 • Cisco Certified Security Professional (CSCO1003276). CLEARANCES & PROFESSIONAL MEMBERSHIPS • Active Secret Clearance; Memberships • Project Management Institute (PMI) • Information Systems Security Certification Consortium, Inc. (ISC2) • Information Systems Audit and Control Associates (ISACA) • IEEE Computer Society (ComSoc) • Association of Computing Machinery (ACM) |
