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Cybersecurity and You: Five Tips Every Consumer Should Know
Brian Krebs, Washington Post 2003-05-21

It's no accident that the Bush administration's cybersecurity plan begins with

an appeal to home users and small businesses, arguably the least computer

security-conscious group of Internet users.

"Home users are more likely to have a level of vulnerability they aren't aware

of," said Mark Uncapher, senior vice president and counsel for the Information

Technology Association of America.

None of the recommendations for home users and small businesses are new: They

have been prescribed for years as the most effective medicine against malicious

hackers. Yet they are prominent because Internet users continue to ignore them

at a high cost to themselves and other Internet users.

"Individual consumers fail to understand that by not exercising good and safe

practices on their computers they are potentially causing themselves to be a

pawn in a larger cyberattack against other users or against one of our critical

infrastructures," said Tatiana Gau, senior vice president of Integrity

Assurance at America Online.

In a survey of more than a 1,000 Internet users to be released today, AOL found

that most users are familiar with basic computer security practices but

generally fail to act on them.

Here are five basic things anyone who uses the Internet can do to guard against

online attack:

1. Install and use a firewall. Considered the first and last line of defense, a

firewall is a software program or piece of hardware that prevents unauthorized

Internet traffic from entering or leaving your computer, particularly computers

that are always left connected to the Internet (typically, Internet users who

connect over DSL or cable modem fit this category). Properly configured, a

firewall can give you greater control over your computer and prevent attackers

from successfully scanning your system to learn details about potential

weaknesses on your network or PC.

For a sobering look at the insecurity in the average operating system, consider

the research conducted by The Honeynet Project. The project takes servers and

computers "out-of-the-box," -- without any changes to improve or reduce their

security -- and connects them to the Internet for the sole purpose of seeing

how often they are probed and hacked, and what techniques attackers are using.

Based on the project's most recent tests, the average unprotected Windows or

Linux-based computer with the most common security holes will be hacked within

three to five days. Even secured computers will be probed or scanned for known

vulnerabilities an average of 30 times each day.

It's nothing personal, said Honeynet Project founder Lance Spitzner. "The vast

majority of attacks on the Net today are launched by people out to break into

as many computers as possible," he said.

Using automated software tools available online, a malicious hacker can set in

motion a scan of more than a million computers before he goes to bed at night

and have hundreds of systems under his thumb by morning, Spitzner said.

"It's not so much people not realizing they're vulnerable than it is they don't

believe they're a target," he said. "The fact is, anybody can be a target."

The reasons attackers would want to break into your machine are as varied as

the methods for doing so.

Computer criminals often use other peoples' PCs for storing files that would be

incriminating if found on their own machines, such as child pornography or

lists of stolen credit card numbers, said Marc D. Goodman, senior managing

director of the Digital Security and Investigations Group at Decision

Strategies in New York.

More frequently, criminals hijack computers for financial gain or as a means of

attacking others with impunity, Goodman said.

2. Use anti-virus software and update virus definitions regularly. More than 80

percent of Internet users surveyed in the AOL study have antivirus software

installed on their computers, but less than a third said they regularly update

their virus definitions, an indication that most users do not bother to pay the

renewal fee when the antivirus software subscription expires, Gau said.

"The lack of proper security hygiene at the individual level can put the rest

of the Internet at risk," Uncapher said. "It becomes similar to someone who

doesn't get properly vaccinated and ends up spreading diseases to the broader

public."

Once executed on a vulnerable computer, most viruses transmit copies of

themselves to all of names in the victim's e-mail address book. As a result,

people who don't use antivirus software or allow their virus definitions to

expire are putting their friends, co-workers and loved ones in the line of

fire, Uncapher said.

"With antivirus software, you're not just protecting yourself for your own

sake, but also for the sake of those you communicate with," he said.

3. Create secure, original passwords. Creating unique passwords is

one of the easiest ways for consumers to ensure their privacy and security

online. See Cybersecurity Primer for more tips.

4. Update your computer(s) with the latest vendor security patches. Fully 95

percent of all network intrusions can be avoided by keeping computer systems

updated with the latest vendor patches, according to the Cert Coordination

Center's Software Engineering Group, a government-funded computer security

watchdog group at Carnegie Mellon University.

Visit www.cert.org for a comprehensive list of security alerts and vendor

patches. Windows users can go to windowsupdate.microsoft.com to install the

latest updates. Using Microsoft's automatic update notification service, users

can get updates when they are released. Windows XP users can configure updates

to install automatically.

5. Practice basic e-mail and downloading "street smarts." Most viruses are

transmitted as e-mail attachments. Some may come from people you know; others

will enter your inbox bearing enticing subject lines. Either way, users should

be wary of opening all attachments, and scan each one with antivirus software

before opening them. Avoid opening e-mail attachments that contain the ".vbs"

file extension. Short for visual basic script, .vbs is commonly used in

writing computer viruses.

People who use so-called "peer-to-peer" file-sharing networks such as Morpheus,

Kazaa and Limewire place themselves at a particularly high risk, especially

when downloading "executable" programs, experts say (executable files have

names that end in ".exe").

"Kazaa and other P2P networks are filled with viruses and other bad stuff,"

Goodman said. "Often times the most destructive things are programs that won't

be caught by antivirus software."

Such nasties include so-called "Trojan Horse" programs that allow attackers to

control your computer from afar, and keystroke loggers, which can record

everything you type on your keyboard, including passwords and bank account

numbers.

P2P users also should take care to limit the directories they share. It is not

uncommon for users who rush through the process for installing programs that

run those services to end up sharing the contents of their entire hard drive.

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