Contact Information
Name: Amr Said
Email: amr_said77 (at) hotmail (dot) com [email concealed]
Location: Cairo, , Egypt
Resume
Position/Title: Security Consultant
Resume: 61H EL-SAFA ST. - REASET EL-GOMOHORIA BUILD • KOBREE EL-KOBBA, CAIRO, EGYPT

PHONE 002 012 3462593 • E-MAIL AMR_SAID77 (at) HOTMAIL (dot) COM [email concealed]

AMR AHMED SAID

OBJECTIVE

Seeking a challenging senior position in the Security and/or IT Auditing field that takes advantage of my skill set and educational background, allows me to continue increasing and upgrading my technical knowledge base, while allowing room for professional growth.

EDUCATION

1999 – 2000 Faculty of Engineering, Ain Shams University

B.Sc. in Computers & Systems

Total Cumulative Grade: Good.

Final Year Grade: V. Good

Graduation Project: Fault Detection & Diagnosis Using Artificial Neural Networks applied on a Binary Distillation Column Control System

Graduation Project Grade: Excellent

July 1995 EL-Makrezy Experimental Language School

Secondary General Examination Certificate

General Point Average: 91 %

CERTIFICATES

(ISC)2

Certified Information System Security Professional (CISSP)Apr 2006

ISACA

Certified Information Security Manager (CISM) May 2007

Passed Certified Information System Auditor (CISA) Exam Feb 2008

PMI

Certified Project Management Professional (PMP) Jun 2007

EC-Council Certified Ethical Hacker (C|EH)Sep 2006

Cisco

Cisco Certified Network Associate (CCNA)Jan 2002

Cisco Certified Security Professional (CCSP)May 2006

NSA

Information Systems Security (INFOSEC) Professional Dec 2005

EXIN

Certified ITIL Foundation Jul 2006

RSA

RSA SecurID Certified System Engineer (RSA-CSE)Sep 2005

CompTIA

Certified Security + Jul 2005

COURSES

* Satisfaction through Communication

* PMP Exam prepration course ( authorized from PMI)

* Huwaei configuration and troubleshooting

* McAfee: Technical Professional: Vulnerability Management

PROFESSIONAL EXPERIENCE

Oct 2007 – Present Orange Business Services Cairo, Egypt

Service Implementation Expert SIE

The SIE has a CENTRAL role in product and services development, by taking into account business needs & operational requirements to design an optimal implementation path to be smoothly handover to the field and service lifecycle manager.

Services that is handled are mainly security services, such as Intrusion Detection and Prevention (IDP) service, Security Event Management (SEM) service, etc…

Main activities for new products and services

* Drives high-level impact study for processes & IT modules with support of process experts & business owners.

* Defines detailed product-specific processes up to work instructions.

* Defines detailed functional requirements (with IT).

* Defines product catalog updates (possibly key in catalog updates).

* Performs the user acceptance test UAT (guide + tests) : “Lab” UAT + Pilot (with real customer) UAT.

* Strong involvement during the pilot to check proper behavior.

* Delivers product-specific training kit and takes part as a speaker in trainings.

* Hands over product knowledge to the Service Life-cycle Manager (according to clear guidelines).

* On-demand support of Complex Customer Solutions team.

Nov 2005 – Oct 2007 Orange Business Services Cairo, Egypt

Mobility and Network Security Engineer-Security Management

End-to-End Level-3 customer support on Orange Mobility services, provisioning and implementation of projects, administration and proactive management of shared platforms.

Duties Included:

* Assist in designing and implementing the process of IDP proactive service.

* Lead the SOC team in handling the IDP proactive services.

* Assist in building Security Operation Center team that supports real-time monitoring and analysis of customer’s Intrusion Systems, and selecting the appropriate candidates.

* Troubleshooting authentication problems on remote access equipments (PPP, VPDN, L2F, L2TP, AAA, Relay servers, Radius, Tacacs+, RSA SecurID, IKE, IPSEC and Digital Certificates).

* Provide support (L3 support) for customers and employees connection problems in remote access services (PSTN, ISDN, WIFI, GPRS/3G and IPSEC) including client software configuration support.

* Acting as Registration Authority for Orange PKI Services (Digital Certificates recovery, revocation and deletion).

* Project implementations and provisioning of customer requests on managed authentication service platforms.

* Administration, proactive and reactive management of the shared authentication platforms (batches, upgrades, alarms, outages … etc.).

* Team’s technical leader of IP-Dial Service, providing technical assistance, escalations handling and acting as point of contact for issues received by team members or by other teams.

May 2005 – Nov 2007 GNS-Egypt Cairo, Egypt

Network Consultant-Security Management

Duties Included:

* Presales:

In this role, you are providing full techno-commercial support to the Sales team member at his assigned account by:

• Understand from the sales team member the scope of required task.

• Suggest to the sales team member possible presales courses of action to choose from.

• Assist in planning Prospects’ networking and e-security goals and objectives

• Help in consulting with Prospects to identify their e-security needs, budget constraints, and achievable technical and business advantages from the project

• Prepare and Provide necessary technical and techno-commercial documentation, presentation, check lists, and answer to RFPs

• Prepare and provide necessary technical and techno-commercial demonstrations of GNS Egypt products/solutions.

• Prepare necessary Client’s visit reports

• Lead, as and when required by the management, other team members on assignment basis.

* Post Sales:

Similar to Presales in addition to:

• Prepare and provide necessary technical services for the installations of different GNS Egypt e-security solutions.

• Prepare and Provide related required installation plan and deliverable sign offs.

• Accountable for Client’s successful delivery and sign offs according to plan.

• Suggest to the sales account manager possible future presales related activity.

• When requested, provide necessary technical account management

• Cooperate with other team members to ensure successful solutions delivery.

Jan 2003 – May 2005 Expert Development Bank of Egypt Cairo, Egypt

Network Security Engineer

Help in developing and maintaining banks’ security policy, Administer and configure network security equipments.

Duties Included:

* Illustrating to the Bank’s management the importance of security, and how can it aid in achieving bank’s objectives through a formal powerpoint presentation.

* Develop a security awareness course for IT staff and non-IT staff.

* Design the banks’ Internet infrastructure specifying the appropriate zones to be implemented in order to have different security levels.

* Finding any security leak in the IT department, and suggest a propre solution to overcome these leaks.

* Securing the perimter router, as well as suggesting a secure configuration to be applied on the banks’ routers all over the network.

* Configuring and administrating Cisco PIX Firewall.

* Installing Cisco Secure Access Control Server (AAA server) which serve the firewall for internal and extenal user authentication, authorization and accounticg. and configuring it on the PIX firewall for inbound and outbound traffic.

* Configuring remote access through the internet to access the bank intranet over a secure connection (IPSec tunnel) after passing the AAA policies.

* Configuring and administrating Cisco Intrusion Detection System.

* Configuring and administrating ePo (mcafee antivirus server)

Mar 2002 – Jan 2003 Expert Development Bank of Egypt Cairo, Egypt

Network Security Engineer

Administrate, install, develop, configure and maintain the Bank network and its MS Windows/VMS servers.

Duties Included:

* Developing IP addressing schemes, Configuring Cisco Routers, and 3Com Switches.

* Monitoring, Analyzing performance and resolving software related problems on VMS Operating System.

* Maintaining, analyzing, troubleshooting, and repairing computer systems hardware, and computer peripherals. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

* Implementing the bank’s ATM project with NCR.

PERSONAL SKILLS

* Operating Systems: Installing new software releases, system upgrades and implementing networking features of OpenVMS and MS Windows 2000/XP/2003

* TCP/IP Networks Design, development, implementation, and analysis

* Monitoring network security and intrusion detection

* Performing vulnerability assessment using tools like nmap, nessus, foundstone, and other tools.

* Security products includes: All McAfee products, Websense URL filter, Cyberguards firewall, RSA secureID, Sidewinder, Safe-word Premier Access, Nortel IPSec contivity box, and Web-washer.

* Familiar with ITIL best practices, standards and frameworks.

* Problem solving techniques.

* Presentation skills and technical writing.

LANGUAGES

* Arabic native language

* Very Good in both spoken and written English

PROFESSIONAL MEMBERSHIPS

* Project Management Institute PMI

* Information Systems Audit and Control Association (ISC)2

* International Information Systems Security Certification Consortium ISACA

PERSONEL INFORMATION

* Gender: Male

* Marital status: Married

* Nationality: Egyptian

* Military status: Completed (1.Dec.2001)

* Date of Birth: 02.Feb.1977

* Place of Birth: Cairo, Egypt

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