| Contact Information | |
| Name: | Pratik Mehta |
| Email: | prats84 (at) gmail (dot) com [email concealed] |
| Location: | Loughborough, , United Kingdom |
| Resume | |
| Position/Title: | Technical Support Engineer |
| Resume: |
Pratik Mehta 51 A Church Lane Kingsbury Wembley NW9 8JU M 0044 7590066146 prats84 (at) gmail (dot) com [email concealed] PROFILE 3 years of experience in the field of Network and Systems support working as freelance contractor and technical support representative. Worked at 1st/2nd line support Helpdesk. Knowledge of Security and cryptography. Ideally a background of Network Administration and would like to make career in Network Security. EXPERIENCE Lab Assistant, Bharati University, Pune,India. June 2006 to October 2006 As a trainee Network Administrator duties were of maintaining and configuration of Cisco Switches and Routers. Monitoring of the Campus Network using Logs. Maintenance of the labs which was updating Clients and server, installing of firewalls and anti-virus softwares. Also configuration of Linux and Window 2000 and 2003 server. Customer Service Representative, Wipro BPO, Pune, India December 2005 - April 2006 A voice based 1st/2nd line helpdesk role. Provided troubleshooting for Windows XP issues and hardware issues of Dell computers. Included replacement of RAMs, HDD, motherboard. The main focus was the Customer Service that included soft skills, follow-ups and good customer satisfaction. Some duties included generating tickets and successful completion within time. Freelance Network Contractor, Pune, India. July 2000 - May 2002 Worked as a contractor setting up various Internet Cafes and Small offices computer systems. Duties included setup of hubs, ISDN modems, switches, Installation of Windows NT and 2000 servers, Windows 98/2000, Cabling, setting up the entire LAN. Worked on Ethernet and Ring Topologies. Also managed some security policies on switches. EDUCATION Loughborough University, UK Msc Internet Computing and Network Security. September 2007 - December 2008. Result : PASS Bharati University, India Bachelors of Computer Applications. June 2004 - July 2007 Result : First CERTIFICATION Ethical Hacker from Asian School of Cyber Laws. CCNA - Underway. TECHNICAL SKILLS Operating Systems : Linux (Ubuntu, Redhat, BackTrack), Mac OS X (10.3 to 10.5), Windows XP, Windows Vista, Windows 2003, Windows NT. Languages/ Scripting: C, C++, Java, Visucal Basic 6.0 , MATLAB, Javascript, VBscript, Python. Database: MySql, MS Access, Oracle 9i. Networking:VPN, VLAN, Wireless routers, Layer 2 Switches,Cisco Routers. Application/Tools: FTP, Apache server, DNS, DHCP, Sendmail, ufw, iptables, SMTP, SSH. Monitoring Tools: Ethreal, Nmap, Dnsiff, netcat. Testbed: Heterogeneous Experimental Networks (HEN), Emulab. PROJECTS Network Testbed and Implementation As part of Msc Dissertation I was to setup a Network Testbed at Loughborough University. The test-bed was named LBORONET. Task was to implement and provide a step-by-step guide to use of HEN (Heterogenous Experimental Networks) developed at UCL. The Network consists of 8 computers with 5 interface each. 2 switches, a Power-strip, A Linux Server, A gateway/firewall (Linux). Used Ubuntu Server with configured DHCP, DNS, Apache, ssh. Entertainment Center As part of under-graduation course developed a software that lets user play a card game and play mu-sic from the list of added music files. The card game was a memory game, where in to find and match two identical cards situated at random locations. The game had various levels Beginners with 6 cards, Intermediate with 9 cards and Expert with 12 cards. Used VB 6.0 and MS access. Mail Server A intranet mailing server using SMTP. Included features like creating new email accounts, attach-ments, Address book. used VB 6.0, C++ and MS. Access. INTEREST Computer and Playstation Gaming, photography. Travelling. References Available on Request. |