[security bulletin] HPSBGN03205 rev.1 - HP Insight Remote Support Clients running SSLv3, Remote Disclosure of Information Dec 05 2014 12:58AM
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Document ID: c04510081
Version: 1

HPSBGN03205 rev.1 - HP Insight Remote Support Clients running SSLv3, Remote
Disclosure of Information

NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.

Release Date: 2014-12-05
Last Updated: 2014-12-05

Potential Security Impact: Remote disclosure of information

Source: Hewlett-Packard Company, HP Software Security Response Team

A potential security vulnerability has been identified with HP Insight Remote
Support Clients running SSLv3 which may impact WBEM, WS-MAN and WMI
connections from monitored devices to a HP Insight Remote Support Central
Management Server (CMS).

This is the SSLv3 vulnerability known as "Padding Oracle on Downgraded Legacy
Encryption" also known as "Poodle", which could be exploited remotely to
allow disclosure of information.

SSLv3 is enabled by default in all version 5 HP Insight Remote Support


CVE-2014-3566 (SSRT101854)

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Insight Remote Support Clients version 5.x


CVSS 2.0 Base Metrics
Reference Base Vector Base Score
CVE-2014-3566 (AV:N/AC:M/Au:N/C:P/I:N/A:N) 4.3
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002


HP Insight Remote Support version 5 is at the End of Manufacturing Life and
will not be updated. HP recommends that customers, if possible, should
migrate to Insight Remote Support Version 7.2 which has been updated with a
preliminary resolution to the vulnerability. This bulletin will be revised
when the final resolution update is available.

Please refer to the following Insight Remote Support Version 7.2 documents
for recommendations on migrating to Insight Remote Support Version 7.2:


HP Insight Remote Support 7.2 Upgrade Guide
HP Insight Remote Support 7.2 Release Notes

Version:1 (rev.1) - 5 December 2014 Initial release

Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert (at) hp (dot) com. [email concealed]

Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert (at) hp (dot) com [email concealed]

Subscribe: To initiate a subscription to receive future HP Security Bulletin
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Security Bulletin Archive: A list of recently released Security Bulletins is
available here:

Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX

Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits; damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
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