Third Party Security Patches: Third party security patches that are to be installed on
systems running Micro Focus products should be applied in accordance with the customer's
patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal Micro Focus services support channel.
For other issues about the content of this Security Bulletin, send e-mail to cyber-psrt (at) microfocus (dot) com. [email concealed]
Report: To report a potential security vulnerability for any supported product:
Web form: https://www.microfocus.com/support-and-services/report-security
Email: security (at) microfocus (dot) com [email concealed]
Subscribe:
To initiate receiving subscriptions for future Micro Focus Security Bulletin alerts via Email, please subscribe here - https://softwaresupport.hpe.com/group/softwaresupport/email-notification
/-/subscriptions/registerdocumentnotification
Once you are logged in to the portal, please choose security bulletins under product and document types.
Please note that you will need to sign in using a Passport account. If you do not have a Passport account yet, you can create one- its free and easy https://cf.passport.softwaregrp.com/hppcf/createuser.do
Security Bulletin Archive:
A list of recently released Security Bulletins is available here: https://softwaresupport.hpe.com/security-vulnerability
Software Product Category: The Software Product Category is represented in
the title by the two characters following Micro Focus Security Bulletin.
3P = 3rd Party Software
GN = Micro Focus General Software
MU = Multi-Platform Software
System management and security procedures must be reviewed frequently to maintain system integrity.
Micro Focus is continually reviewing and enhancing the security features of software products to provide
customers with current secure solutions.
"Micro Focus is broadly distributing this Security Bulletin in order to bring to the attention of users of the
affected Micro Focus products the important security information contained in this Bulletin. Micro Focus recommends
that all users determine the applicability of this information to their individual situations and take appropriate action.
Micro Focus does not warrant that this information is necessarily accurate or complete for all user situations and, consequently,
Micro Focus will not be responsible for any damages resulting from user's use or disregard of the information provided in
this Security Bulletin. To the extent permitted by law, Micro Focus disclaims all warranties, either express or
implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
Copyright 2017 EntIT Software LLC
Micro Focus shall not be liable for technical or editorial errors or omissions contained herein.
The information provided is provided "as is" without warranty of any kind. To the extent permitted by law,
neither Micro Focus nor its affiliates, subcontractors or suppliers will be liable for incidental, special
or consequential damages including downtime cost; lost profits; damages relating to the procurement of
substitute products or services; or damages for loss of data, or software restoration.
The information in this document is subject to change without notice. Micro Focus and the names of
Micro Focus products referenced herein are trademarks of Micro Focus in the United States and other countries.
Other product and company names mentioned herein may be trademarks of their respective owners.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1
Hash: SHA256
Note: the current version of the following document is available here:
https://softwaresupport.hpe.com/document/-/facetsearch/document/KM031580
61
SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: KM03158061
Version: 1
MFSBGN03804 - HP Service Manager Software, Remote Disclosure of Information
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2018-05-09
Last Updated: 2018-05-09
Potential Security Impact: Remote: Disclosure of Information
Source: Micro Focus, Product Security Response Team
VULNERABILITY SUMMARY
Potential security vulnerabilities have been identified with Service Manager.
These vulnerabilities have been identified in the OpenSSL open source library
component and may be exploited to cause disruption of service and
unauthorized disclosure of information.
References:
- CVE-2017-3731
- CVE-2017-3732
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
- HP Service Manager Software - v9.30, v9.31, v9.32, v9.33, v9.34, v9.35,
v9.40, v9.41, v9.50, v9.51
BACKGROUND
CVSS Base Metrics
=================
Reference, CVSS V3 Score/Vector, CVSS V2 Score/Vector
RESOLUTION
MicroFocus has made the following mitigation information available to resolve
the vulnerability for the impacted versions of Service Manager:
For versions 9.30, 9.31, 9.32, 9.33, 9.34.9.35 please upgrade to SM 9.35.P6:
SM9.35 P6 packages,
SM 9.35 AIX Server 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00916>
SM 9.35 HP Itanium Server 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00917>
SM 9.35 HP Itanium Server for Oracle 12c 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00918>
SM 9.35 Linux Server 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00919>
SM 9.35 Solaris Server 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00920>
SM 9.35 Windows Server 9.35.6007 p6
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00921>
For version 9.40, 9.41 please upgrade to SM 9.41.P6:
SM9.41.P6 packages,
Service Manager 9.41.6000 p6 - Server for AIX
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00891>
Service Manager 9.41.6000 p6 - Server for HP-UX/IA
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00892>
Service Manager 9.41.6000 p6 - Server for Linux
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00893>
Service Manager 9.41.6000 p6 - Server for Solaris
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00894>
Service Manager 9.41.6000 p6 - Server for Windows
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00895>
For version 9.50, 9.51 Server and KM components please upgrade to SM 9.52.P2:
SM9.52.P2 packages,
Service Manager 9.52.2021 p2 - Server for Windows
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00906>
Service Manager 9.52.2021 p2 - Server for Linux
<http://softwaresupport.softwaregrp.com/group/softwaresupport/search-res
ult/-
facetsearch/document/LID/HPSM_00907>
HISTORY
Version:1 (rev.1) - 9 May 2018 Initial release
Third Party Security Patches: Third party security patches that are to be installed on
systems running Micro Focus products should be applied in accordance with the customer's
patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal Micro Focus services support channel.
For other issues about the content of this Security Bulletin, send e-mail to cyber-psrt (at) microfocus (dot) com. [email concealed]
Report: To report a potential security vulnerability for any supported product:
Web form: https://www.microfocus.com/support-and-services/report-security
Email: security (at) microfocus (dot) com [email concealed]
Subscribe:
To initiate receiving subscriptions for future Micro Focus Security Bulletin alerts via Email, please subscribe here - https://softwaresupport.hpe.com/group/softwaresupport/email-notification
/-/subscriptions/registerdocumentnotification
Once you are logged in to the portal, please choose security bulletins under product and document types.
Please note that you will need to sign in using a Passport account. If you do not have a Passport account yet, you can create one- its free and easy https://cf.passport.softwaregrp.com/hppcf/createuser.do
Security Bulletin Archive:
A list of recently released Security Bulletins is available here: https://softwaresupport.hpe.com/security-vulnerability
Software Product Category: The Software Product Category is represented in
the title by the two characters following Micro Focus Security Bulletin.
3P = 3rd Party Software
GN = Micro Focus General Software
MU = Multi-Platform Software
System management and security procedures must be reviewed frequently to maintain system integrity.
Micro Focus is continually reviewing and enhancing the security features of software products to provide
customers with current secure solutions.
"Micro Focus is broadly distributing this Security Bulletin in order to bring to the attention of users of the
affected Micro Focus products the important security information contained in this Bulletin. Micro Focus recommends
that all users determine the applicability of this information to their individual situations and take appropriate action.
Micro Focus does not warrant that this information is necessarily accurate or complete for all user situations and, consequently,
Micro Focus will not be responsible for any damages resulting from user's use or disregard of the information provided in
this Security Bulletin. To the extent permitted by law, Micro Focus disclaims all warranties, either express or
implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
Copyright 2017 EntIT Software LLC
Micro Focus shall not be liable for technical or editorial errors or omissions contained herein.
The information provided is provided "as is" without warranty of any kind. To the extent permitted by law,
neither Micro Focus nor its affiliates, subcontractors or suppliers will be liable for incidental, special
or consequential damages including downtime cost; lost profits; damages relating to the procurement of
substitute products or services; or damages for loss of data, or software restoration.
The information in this document is subject to change without notice. Micro Focus and the names of
Micro Focus products referenced herein are trademarks of Micro Focus in the United States and other countries.
Other product and company names mentioned herein may be trademarks of their respective owners.
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