Focus on Virus
RE: Symantec AV reporting metrics. Jun 18 2006 06:14AM
Serge Vondandamo (serge vondandamo wanadoo fr) (1 replies)
I forgot to add that,

I have up to 6000 Clients located WW (Europe, Americas, APAC, and


-----Message d'origine-----
De : Serge Vondandamo [mailto:serge.vondandamo (at) wanadoo (dot) fr [email concealed]]
Envoyé : dimanche 18 juin 2006 08:11
À : 'Ted Senn'
Cc : 'focus-virus (at) securityfocus (dot) com [email concealed]'; 'sekure'
Objet : RE: Symantec AV reporting metrics.


Thank you for your pointers.

I have tried the manual process but it doesn't give good metrics for my
audience (CTO, CSO, CIOs, IT Managers).

I have tried to convince IT folks to upgrade to 10.1 so I can use the
reporting module but no one want to upgrade to a vulnerable version of the

They don't believe in the patch provided by Symantec since I am not able to
test it and provide a technical report - patch the app and try to exploit
the vulnerability and report.

Please, could you help me on the following?

1. Do you have a screenshot of the reporting module? Graphs, type of metrics
it can provide, etc?

2. Do you know how I can patch 10.1 and test the effectiveness of the patch?


-----Message d'origine-----
De : Ted Senn [mailto:ted.senn (at) zurichna (dot) com [email concealed]]
Envoyé : vendredi 9 juin 2006 15:58
À : serge.vondandamo (at) wanadoo (dot) fr [email concealed]
Cc : focus-virus (at) securityfocus (dot) com [email concealed]; 'sekure'
Objet : RE: Symantec AV reporting metrics.

Installing the reporting server is the start. Unless you have a small
number of clients I would recommend a separate system. The reporting server
is somewhat CPU intensive in my experience.

Each AV server will need to have reporting agents installed on them.
However for testing you can set up the reporting server and only those AV
servers that you want to test with would need the reporting agents
installed. You will need the SAV 10.1 SSC to configure the agents

Yes 10.1 needs to be maintenance patched to and point patched to

Ted Senn
Security Engineer
Distributed Security

"Serge Vondandamo"

<serge.vondandamo@ To: "'Ted Senn'"
<ted.senn (at) zurichna (dot) com [email concealed]>> cc:
<focus-virus (at) securityfocus (dot) com [email concealed]>, "'sekure'" <sekure (at) gmail (dot) com [email concealed]>
Subject: RE: Symantec AV
reporting metrics.
06/08/2006 09:26


Thanks Ted,

If I understand, I just need to install the 10.1 and the reporting server
one of my primary and that is it?

Is there any eval version of it? I will like to test it on my lab first.
BTW, is the 10.1 affected by the recent Symantec products vulnerability?


-----Message d'origine-----
De : Ted Senn [mailto:ted.senn (at) zurichna (dot) com [email concealed]]
Envoyé : mardi 6 juin 2006 14:24
À : serge.vondandamo (at) wanadoo (dot) fr [email concealed]
Cc : focus-virus (at) securityfocus (dot) com [email concealed]; 'sekure'
Objet : RE: Symantec AV reporting metrics.

I am running Reporting server without any problem on version 10, and 9
servers. The agent installs and reports back to the reporting server. You
may need a special group with 10.1 for the reporting server only, but the
reporting will work with the lower version AV servers ( agent will not
install on NT systems)

Ted Senn
Distributed Security

"Serge Vondandamo"

<serge.vondandamo@ To: "'sekure'"
<sekure (at) gmail (dot) com [email concealed]>> cc:
<focus-virus (at) securityfocus (dot) com [email concealed]>
Subject: RE: Symantec AV
reporting metrics.
06/05/2006 03:30


Sekure and all,

Thanks but we don't have version 10.1 and unfortunately, I have to find a
way to report with the versions we have. I may suggest to upgrade but that
will not be possible now - IT Ops folks and other IS Managers will be
difficult to convince - given the heavy IT Governance and change process we
have in place.

We currently have version 8 in few sites, version 9 and 10 in the majority
of the sites.

Paul, your pointers are more than welcome!!!


-----Message d'origine-----
De : sekure [mailto:sekure (at) gmail (dot) com [email concealed]]
Envoyé : lundi 5 juin 2006 20:51
À : Serge Vondandamo
Cc : focus-virus (at) securityfocus (dot) com [email concealed]
Objet : Re: Symantec AV reporting metrics.

Symantec Corp AV 10.1 has a reporting server module, which provides
pretty pictures for lots of these metrics.

On 6/3/06, Serge Vondandamo <serge.vondandamo (at) wanadoo (dot) fr [email concealed]> wrote:
> All,
> I have been tasked to develop Symantec AV reporting metrics.
> The metrics should help provide visual information (graphs, tables, etc)
> Senior management on weekly, monthly, quarterly and annual basis per
> and WW if needed.
> I am focusing on providing the followings:
> - Number of AV clients per region,
> - Number of AV engines, versions, per region,
> - Information on AV defs per region, frequency of updates, versions of AV
> definitions, age of AV definitions (i.e. two weeks old, two months old,
> old, etc).
> - Status of AV clients per region - i.e. auto-protect enabled or
> threat found, old definitions, etc.
> - Any other information that will be useful for big boss not interested
> technical data.
> I am looking for pointers, idea and suggestion from those who have
> done so; I will not try to re-invent the wheel ;)
> Thanks for your inputs.
> Regards,
> Serge Vondandamo, HND, CISSP, CCNA.

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[ reply ]
RE: Symantec AV reporting metrics. Jun 19 2006 01:59PM
Nick Duda (nduda VistaPrint com) (1 replies)
RE: Symantec AV reporting metrics. Jun 19 2006 10:48PM
Roger Padilla (ropadill calpoly edu)


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